At NationsBenefits, we are committed to helping health plan members achieve a better quality of life through supplemental benefit solutions. We are also passionate about supporting the goals of our associates and helping them do their best work. Together, we can make a meaningful and measurable difference in the lives of millions. That's something we can all be proud of.

It all begins with how we care about the people we serve. Since 2015, our mission has guided our principles toward delivering solutions for a rapidly changing industry. Compassionate Care is at the center of all we do, and it unites us to foster an environment where everyone is empowered, inspired, and equipped for success.

We offer a fulfilling work environment that attracts top talent and encourages all associates to do their part in delivering premier service to internal and external customers alike. It's how we're transforming the healthcare industry for the better. We provide career advancement opportunities from within the organization, with multiple locations in Florida, California, Pennsylvania, Tennessee, Texas, Utah, and India.

You might also like to know that NationsBenefits is also recognized as one of the fastest-growing companies in America. We're proud of how far we've come, and a career with us gives you growth opportunities, too.

Position Summary:

The receptionist interacts with deliveries, clients, ancillary health care providers, and members of the general public who telephone NationsBenefits or come to the Company's offices and ensures that these contacts are routed to the appropriate department.

This role will answer non-routine correspondence and assemble highly confidential and sensitive information. S/he will deal with a diverse group of external callers and visitors, and internal contacts at all levels of the organization.

Essential Functions Of The Position:

• Responsible for professionally answering telephones and routing telephone calls.
• Responsible for receiving referrals from providers' offices in a friendly, professional manner.
• Responsible for assisting customer service by greeting and routing clients.
• Responsible for assisting other departments as necessary.
• Responsible for compliance with all federal, state, and local laws, rules, and regulations affecting Company.
• Responsible for participating in quality assurance, compliance, and in-service and continuing education activities as requested by Company.
• Responsible for performing other duties and responsibilities as required.

NationsBenefits is an Equal Opportunity Employer