Vertiv is hiring a Quality Supervisor in Ironton, OH to support our quality department. They will support the Quality Manager with the implementation and maintenance of quality initiatives. Areas include in-process inspection, testing, final inspection, first article inspection and MRB. Shall demonstrate excellent communication skills, foster associates by leading by example, and will be responsible for promoting a positive and effective environment for your team. A highly organized, and strategic supervisor who is able to prioritize will find success in this role.

RESPONSIBILITIES

• Manage Product & Process Quality team members in multiple product development and quality improvement projects including:

• Monitoring and reporting of prototype build ramp up and production release
• Product Failure/issue tracking from development forward
• Quality documentation development, release, and maintenance
• Ongoing product quality measurement, tracking and reporting based on field issues associated with start-up, mis-shipment and warranty claims on product systems and components

• Provides leadership in establishing and maintaining appropriate adaptations and uniform use of the Vertiv NPD process within Data Center Solutions (DCS) development processes
• Establishes appropriate quality assurance and quality control metrics, score cards, and mechanisms to report the status through the Tier system.
• Manage interactions and conflict resolution between Quality team and multiple internal customers and suppliers including Software Design & Development, Hardware, Firmware, System Architecture, Product Management, Product Owners and impacted organizational disciplines
• Generate recommendations for appropriate remedial activities, QC applications, or training.
• Critical review of how the groups is organized and how they go about performing their tasks
• Lead resource planning, scheduling, and forecasting for both local and globally dispersed test teams.
• Provide mentoring and continuous improvement experience regarding industry leading quality processes and methodologies.
• Supervise associates involved in department activities, including assigning, and reviewing work and evaluating performance. Supervise, delegate, and prioritize workload. Train staff on policies, procedures, and internal controls.
• Monitors production & performance. Provides regular feedback and conducts employee performance reviews. Encourages and facilitates implementation of improvements and development.
• Foster employee engagement and ensure that business and operational goals are effectively communicated to employees. Acts as a role model and ensures compliance with company policies and procedures.
• Promote a positive working environment that encourages employee involvement to achieve excellence in productivity, customer service, quality, and Environmental Health & Safety (EHS)

QUALIFICATIONS

• Ability to multi-task in a fast-paced environment with multiple deadlines is essential.
• Build strong working relationships within the immediate Quality team, and across the various cross-functional areas, both domestic and international
• Strong initiative to drive for resolution of issues, including both short term immediate corrective actions and sustainable long-term product and process improvements
• Knowledge in electrical, mechanical and software design, development, and test validation
• Knowledge in complete development cycle processes including production release processes, supplier qualification requirements, production qualification and validation processes, production testing.
• Fundamental Reliability test requirements and methodologies associated with establishing estimated life reliability test models
• Good verbal and written communication, organizational skills, and ability to work with various functional departments in a team environment.
• Motivated self-starter, with a high capacity for rapid learning and meticulous attention to detail
• Bachelors of Science in Engineering, Computer Science or Related Technical Field is preferred.
• 5 years of related leadership role is preferred.

The successful candidate will reflect and embrace Vertiv’s Values and Behaviors:

OUR VALUES

• Acting Like an Owner
• Assuming Positive intent in all employee interactions
• Being passionate about your work
• Challenging yourself in personal development
• Being tireless in exceeding customer expectations
• Assisting others to be successful as a team
• Owning our own mistakes quickly
• Talking with people and NOT about them
• Creating a culture where people can be their best

OUR BEHAVIORS

• Be self-aware and learn
• Embrace the customer experience
• Think and act broadly
• Drive change and innovation
• Leverage diversity for organization effectiveness
• Foster collaborative relationships
• Take intelligent risks

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.