BUILD A CAREER THAT MEANS MORE

Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. That's where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you'll be able to directly make an impact on the lives of thousands of Indiana children, families, and adults from day one.

Firefly Children & Family Alliance is hiring a Quality Assurance Specialist. The Quality Assurance Specialist is responsible for performing critical functions for the agency to ensure that all client service is accurately documented and billed.

Responsibilities:

Quality Assurance Monitoring (100%)

• Complete accurate quality audits of program records.
• Provide timely feedback and reports to program Directors regarding critical documentation errors and needed corrections.
• Assist in the development of Corrective Action Plans related to deficiencies identified in the record review process.
• Participate in the Performance and Quality Improvement functions of the agency, as indicated and requested.
• Provide required or needed training and feedback to staff regarding services.

Job Requirements:

To be successful in this role, you need to have the requisite knowledge, skills and abilities:

• High School Diploma or GED required
• Knowledge and ability to use Access, Excel, internet and e-mail programs
• Experience in working with a diverse population
• Flexibility and ability to work on multiple tasks at one time
• Organized, detail oriented and dependable
• Must have a valid driver's license and insurance
• Ability to work a flexible schedule. Some evenings and/or Saturdays may be required
• Pleasant, polite and positive attitude
• Ability to maintain composure and positive attitude under stressful circumstances

At Firefly Children and Family Alliance, we are committed to advancing diversity, equity, and inclusion. Therefore, we encourage persons who represent the diverse identities and lived experiences of the clients and communities we serve to apply.

Equal Employment Opportunity:

Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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