Public Health Program Representative - Spanish Preferred Job at Tillamook County
Salary
$22.19 - $28.33 Hourly
Location
Tillamook, OR
Job Type
Full-Time Regular
Department
Health - Case Managers
Job Number
2223-00004
Closing
Continuous
Job Details
Department: Health*
Union Affiliation: AFSCME
Work Schedule: Monday - Friday
Total Hours Per Week: 40
Salary Range $22.19 - $28.33 / Hour, (Plus 5% for Spanish Proficiency)
- In order to be considered for this position, you must be fully vaccinated against COVID-19. Or, you must have an approved religious or medical exception. Fully vaccinated is defined as 14 days past your final COVID vaccine. Candidates who receive an offer of County employment must provide proof of vaccination upon hire or submit an exception request prior to their start date. Refer to PH 38-2021
Open Until Filled
INTRODUCTION
The Tillamook County Health and Human Services Department (HHS) includes the Community Health Center Primary Care Clinics and integrated Tillamook County Public Health. This is a dynamic department with a fast-paced environment serving diverse populations. The Health Program Representative (HPR) may work in the primary care and/or public health sections of the department. This classification promotes community health and wellness at the individual, community, and system levels.
EXAMPLES OF PRINCIPAL DUTIES
(Duties assigned to this classification include, but are not limited to, the following examples. Any one position may not perform all listed tasks.)
At the Individual level-Clinical
The HPR serves as a Care Coordinator in the medical, dental, and behavioral settings, developing and implementing a plan of assistance and service for the client. They refer or make appointments with the appropriate services, clinics, and other public agencies, as appropriate. The HPR schedules office visits according to the referrals for care management for multi-complex patients, arrange transportation, and assist with virtual visits when needed. HPR’s also maintain paper and/or electronic client records (using EPIC, an electronic health record), reports, and statistical data in accordance with program, county and/or state laws.
In addition to medical needs, the HPR works to connect clients with community resources i.e., community shelters, counseling, food pantries, advocates, medication assistance programs, housing and utility resources, school resources, pregnancy resources, educational opportunities, and provide education and information on available services. HPR’s may assist the client in accessing and/or completing applications for financial assistance for medical/dental services and other needs as necessary. They assist with enrollment into medical health plans under Medicaid/Oregon Health Plan and/or Qualified Health Plan as mandated by the Affordable Care Act (ACA).
If qualified, bilingual HPR’s may be trained to provide medical interpreting in the clinical, dental, and community settings.
Women, Infants and Children (WIC)
A HPR in WIC, works as the WIC Program Coordinator working to implement WIC program services. This includes program development, management, monitoring, reporting, marketing and outreach, scheduling, caseload management, and oversight of the WIC vouchering system. Through WIC the HPR also act as the local agency WIC training supervisor, making sure that new WIC staff are trained in compliance with state policy. The HPR may also act as the local agency breastfeeding coordinator, providing leadership to the local WIC agency regarding breastfeeding promotion, education, and support. They provide direct client services by interviewing potential WIC program participants to obtain financial, medical and nutritional history and establish program eligibility. The HPR provides immediate nutritional counseling, arranges for specialized dietician services as necessary and advises and encourages the use of other available community services.
At the Community Level
The HPR serves as Community Health Coordinators, developing and implementing health education materials and outreach to coordinate and implement health education programs, working closely with other HHS staff and community partners. Health education materials include audio-visual, digital and written health education materials. They work to develop, implement, and evaluate the goals, objectives, and policies for associated health education programs as assigned. HPR’s work to ensure accessibility, equity, inclusion, and health literacy standards are being met in programs, materials, and outreach.
The HPR also works in the area of population health by interacting and convening community partners and resources as necessary to ensure the diverse health needs of our community are being met. They collaborate with HSS staff, key stakeholders and coalitions for the development and advancement of health promotion programs, helping to ensure assigned programs are aligned with community health needs assessments and community health improvement plans. The HPR assists in literature reviews and writing of potential health promotion grants and other funding sources that address gaps identified in community health assessments. They help ensure all assigned grant requirements are fulfilled and programs are aligned with funding requirements and evidence-based best practices.
Systems Level
Collaborate with health departments, community health centers, and primary care clinics across the State and various State departments on Public Health Initiatives. Participating in the development of systems, policies, and programs that impact community health.
KNOWLEDGE, SKILLS, AND ABILITIES
Required knowledge and skills vary depending on which area the HPR may be working in.
Knowledge:
- Clinical positions should have a knowledge of case management techniques, practices, and procedures to coordinate service and care plans. Some positions in this classification are required to have fluency in Spanish at an advanced mid-level on the ACTFL scale to qualifying them to serve as an interpreter/translator. Some positions in this classification may be required to have in-depth knowledge of the Hispanic culture in order to conduct program outreach in that community.
- Community positions should have knowledge of a wide range of typical public health programs, health promotion, and communication strategies. Experience in program implementation and project management is preferred.
Skills:
- Skill in keyboarding, Excel, Word, Adobe, and other publishing type software.
- Skill in problem identification and resolution techniques.
- Skill in interviewing and counseling techniques.
Abilities:
- Able to assess need for medical and/or nutrition services.
- Able to collect and analyze pertinent facts.
- Able to provide needed information, advice, and practical assistance to clients.
- Able to communicate effectively in writing to produce clear correspondence, concise histories, properly documented records, and reports.
- Excellent oral communication ability to explain, motivate, persuade, and reason with a wide variety of clients and their families having widely varying cognitive abilities, cultural backgrounds, and education levels.
- Able to use initiative and judgment to independently interpret established policy and procedures and recommend new policies when appropriate.
QUALIFICATIONS
Bachelor’s Degree in public health, social work, sociology, psychology, or a related field and one year of responsible work experience providing clients with public health services, OR an equivalent combination of education and experience. If driving is required, must possess a valid Oregon driver’s license.
Within one year of hire: 1.) Obtain Oregon Health Plan Assister Certification for both State and Federal requirements if working in the clinical setting; 2.) Qualified bilingual applicants must obtain Interpreter Certification.
SUPERVISORY CONTROLS
Recurring assignments are independently performed by the employee on the basis of past experience and training. General instructions cover the scope and approach to the work, but procedures and problem resolution are left to employee discretion and interpretation. Work is reviewed periodically to ensure determinations and decisions are in compliance with guidelines and policies.
GUIDELINES
Work is performed within department policy and procedures; state statutes, rules, and regulations; and social service delivery reference materials. Employee uses considerable judgment in interpreting or adapting guidelines to problems encountered.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The work is sedentary and is performed in an office environment and or community setting. Some standing, walking, kneeling, light lifting, bending and reaching are required. Work may involve exposure to contagious diseases.
Tillamook County offers a generous benefits package to regular employees working 20 hours or more of the regularly scheduled work week.
Part-time regular employees working more than 20 hours but less than 40 hours will receive a pro-rated amount based on their regularly scheduled time.
Employees are eligible for insurance benefits the first day of the month following a full 30 days of employment.
- Health & Prescription Drug Insurance - employees working 37 hours or more per week pay 10% of their total premiums for Regence BlueCross/BlueShield of Oregon medical plan
- Dental Insurance - your choice of ODS or Willamette Dental plans
- Vision Insurance - the VSP vision plan
- Employee Assistance Program - provides face-to-face assessment and counseling, 24-hour crisis assistance, and on-line resources
- Wellness Program - provides a variety of programs and resources which include; Weight Talk®, Quit For Life®, Personal Health Coast and on-site health screenings.
- HRA/VEBA - employees receive an employer contribution of $115 a month to this personal tax-free health reimbursement account
- Basic Life and AD&D - provided at no cost to employees
- Long Term Disability Insurance - provided at no cost to employees
- Retirement Plan - employees are eligible for the County-sponsored Retirement Plan after 6 full months of employment. The County contributions are based on the employee's gross monthly salary; earning an 8% annual interest. Employees can also contribute up to 10% of their monthly salary to the Voluntary Employee Account.
- Holiday Pay - employees are eligible for 12 paid holidays, including a floating holiday, beginning on the first day of employment
- Sick Leave - employees begin to accrue at 8 hours a month upon hire and are eligible to use leave after 3 full months of employment
- Vacation - employees begin to accrue at 8.66 hours a month beginning on the first day of employment and are eligible to use vacation days 6 full months of employment
- Optional Benefit Plans include: Flexible Spending Accounts, 457(b) deferred compensation plans, supplemental life insurance plans and Aflac products are available for employee purchase through payroll deduction
Agency
Tillamook County
Address
201 Laurel Avenue
Tillamook, Oregon, 97141
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