Wellness Representative

Here is your chance to work at Restore Hyper Wellness, one of the fastest-growing companies in America.

We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown results, we strive to make our customers feel better every time they visit, and hyper stimulate the body's natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.

Restore's unique retail locations are the antithesis of a traditional doctor's office. We are efficient, fun and social. We educate and provide information in a completely transparent manner so that you can manage your wellness better. Every day, we help thousands of customers achieve their goals around sports performance, pain management, recovery, beauty and overall wellness.

As a Hyper Wellness Representative, you will be the first person our customers see and will help guide them through the services at Restore. We're looking for individuals who are compassionate, have a desire to grow, are great problem solvers and excellent at building customer relationships.

Responsibilities

• Maintaining a professional and courteous relationship with every client
• Answering the phone and returning voicemails
• Booking, rescheduling and canceling appointments
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS
• Checking-in and retailing out customer sessions on our POS
• Greeting customers and ushering them to their service of choice
• Administering all non-medical and non-specialty services
• Providing service tours, selling packages & memberships
• Executing opening and closing duties
• Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
• Educate clients on the all Restore modalities
• When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Qualifications:

• A love for health and wellness
• At least one year of customer service experience in a retail/service environment.
• Availability to work weekends.
• Holds or working towards a degree in kinesiology, exercise science, personal training or related field.
• Excellent communication skills
• Weekend availability is required

Compensation & Benefits

• Competitive wages + bonus opportunities
• Gym & Wellness benefits
• Flexible schedule in a fun work environment
• Access to complementary and discounted in-store services
• Opportunity for growth

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Folsom, CA 95630: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 1 year (Preferred)

Work Location: In person

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