Property Services Manager Job at Gulf Coast Realty & Management
Gulf Coast Property Management (GCPM) assists property owners and investors with the business of renting their rental homes. We bridge the gap between property owners, residents, and guests by providing professional marketing, leasing and management services on their behalf. We are passionate about what we do and about expanding our customer base.
We are currently recruiting for the position of Property Services Manager. Maintenance professionals, who enjoy leading a dynamic team in pursuit of excellence will find the Property Services Manager position at GCPM an excellent way to display a wide range of their skills.
You will be trained in our processes and procedures, but we have full expectation that you will be able to perform ALL the items specified here and in your resume. You will be expected to demonstrate your skills and experience immediately.
Please bring a positive attitude and a willingness to go the extra mile. The right candidate should be self-motivated, detail oriented, tech savvy, organized, and have a great attitude. We are a small team, and we need people who possess the drive to help us succeed and grow. This is a FAST-paced industry and self-direction is critical.
Based at our corporate headquarters and reporting to the Director of Operations you will oversee the operations of the Property Services Dept. You will strive to continually improve property owner, guest and employee satisfaction and maximize the financial performance of the dept.
Role
Reporting to the Director of Operations, you will be responsible for leading, developing, and engaging a team of maintenance technicians, administration staff, inspectors and vendor partners.
Maintenance is a constant source of frustration for residents and property owners alike. Each constituent has their own agenda and motivation. A successful property management company is dependent on the effectiveness of its Property Services Department to perform at the highest level, recognizing the importance of balancing resident expectations with property owner expenses.
Responsibilities
Some of the key position responsibilities include:
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Manage the Property Services Department to provide outstanding customer service and timely resolution to resident requests and maintenance issues.
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Oversee Maintenance Technicians and vendors to ensure the best possible outcome on work order requests.
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Assess properties to create rent ready scopes and estimates.
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Assist Account Managers with security deposit allocation of tenant and owner expenses at the turn.
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Develop and maintain vendor relationships ensuring the pool of resources at our disposal remains deep.
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Review vendor performance ensuring that workmanship conforms to specifications and adheres to company standards.
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Inspect finished projects by verifying that all contracted items are completed at agreed cost and timeframe. Direct vendors to take corrective action as necessary.
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Maintain responsibility for the company’s facility requirements and vehicle pool.
Education and Experience
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Minimum 3 years of project management experience.
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Experience operating and utilizing industry software for financials, scheduling, scope/bid preparation.
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Experience with reviewing and understanding cost estimates and scopes of work.
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Experience managing multiple staff/vendors/contractors at various locations within a given geographic area.
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Experience in a supervisory or leadership role
As one of the area’s leading management companies of privately owned rental homes, we offer a level of service that is unheard of when it comes to managing such properties. This ensures an enviable degree of employment stability in often uncertain times. Besides joining a stable organization in a white-hot industry sector, you will enjoy an environment that fosters career growth, promotions, recognition and a competitive compensation and benefits package.
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