Accepting Applications until Filled

Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services.

Job Summary

Responsible for the day-to-day operations of a portfolio of several Section 42 multi-housing properties in St Paul. This manager is the primary, day-to-day point of contact for a busy portfolio of both supportive and affordable housing projects. Managing relationships and creating a team atmosphere are key components of this position. Consistent, professional, and clear communication is vital to the portfolio's success.

This portfolio is heavy with layered subsidy programs, and being responsible for the day-to-day income certification and other compliance-related tasks for Housing Tax Credits, HOME, GRH, and Project-Based Section 8 programs will be an essential component of the Property Manager’s responsibilities.

Other responsibilities will include tasks and/or oversight in the following areas: leasing & orientation of new residents, rent and/or subsidy collection, and facilities management, non-maintenance contracting, site inspections, and financial reporting/budgeting.

Essential Duties and Responsibilities:

Miscellaneous property management tasks

• Oversee apartment turnovers; coordinate and communicate apartment readiness with service providers; assure occupancy data in Yardi is correct.
• Strive for full occupancy and keep occupancy, vacancy, turnover, and related data current.
• Ensure that prospective and current tenants understand lease obligations and House Rules;
• Answer and route telephone calls and miscellaneous questions from tenants, other PPL employees, clients, and the public – provide customer service in a friendly, respectful, and competent way;
• Assess and respond to various resident issues;
• Take appropriate rent collection actions;
• Review and code invoices, consistent with budget control oversight;
• Prepare monthly management and variance reports; prepare annual budgets.

Compliance Activities

• Complete income certification and recertification of residents in a timely, accurate manner; document income certification in a manner designated by PPL Compliance Manager;

• Assist with or supervise data entry of Compliance reports in Excel & Yardi spreadsheets;
• Assist with collecting and organizing compliance resources and referral materials for the Clare Housing portfolio;
• Interaction with tenants regarding compliance documentation;
• Responsible for generating some basic reports, including the preparation of responses to agency file audit reports;
• Maintain organized resident and property files.

Budget Management

• Monitor delinquent rents and fees, taking appropriate action to collect rents and fees.
• Review, allocate, and code utility and vendor bills for designated services.
• Provide support in the budget process and information for designated line items.
• Review monthly Financial Reports and assist the Portfolio Manager with the creation of monthly Manager’s Notes, as directed.

Property Conditions and Operations

• Maintain appearance of properties to the best possible advantage within available resources, and coordinate with the Portfolio Manager and the Regional Maintenance Supervisor regarding inspections, maintenance and apartment turns.
• Walk properties weekly inside and out and advise PM and RMS of serious problems.

• Work closely with the Regional Maintenance Supervisor to schedule and execute all routine work orders as well as plan for and oversee apartment make-ready work;
• Respond to tenant calls, lease violations, and general property control;
• Oversee vendors in the areas of groundskeeping, snow removal, janitorial, pest control, rubbish removal, and other necessary services.
• Provide input on capital replacement needs.
• Respond to and appropriately document emergencies and resident services referrals, enforce “House Rules”, and monitor properties for safety and security;
• Responsible for preparing sites to ensure successful property inspections by any agency, lender, or partner. Tasks include pre-inspection; scheduling maintenance and/or special cleaning; notification of tenants, coordinating requested documents; etc.
• Review monthly financial reports and note significant variances in the Clare Monthly Financial Packet.
• Coordinate inspections, access to units, and other property access.
• Perform related administrative duties;
• Perform other duties as directed/assigned.

Supervisory Responsibilities:

Responsible for hiring, training, and supervising one full-time Assistant Property Manager; for supervising property management trainees and/or work-study students as assigned.

Qualifications & Credentials Include:

Minimum Requirements

• Financial analysis skills;
• 1-3 years of Property Management experience, including compliance, budgeting, and/or financial reporting basics;
• Excellent, culturally appropriate communication skills, written and verbal;
• Knowledge of working with populations facing multiple barriers to finding and keeping housing;
• Strong problem-solving ability;
• Familiarity with low-income housing funding mechanisms, including operating subsidy programs;
• Familiarity with supportive-service housing environments;
• Regular access to reliable and insured transportation;
• A valid driver’s license

Minimum Technology Qualifications (Ability to use)

• Proficient in spreadsheet and accounting software systems
• Experience with MS Word, Outlook, EXCEL, and Yardi
• Familiarity with online databases and electronic timecard systems
• Computer Network (files, drives, and folders)

Education and/or Experience:

• 1-3 years of Property Management experience;
• Related post-secondary course work a plus;
• Non-profit work experience preferred;
• Or any combination of education and experience that provides equivalent knowledge, skills, and abilities to perform the job duties satisfactorily.

PPL's work is now a Hybrid Model. Our Hybrid Model refers to the split between working in the office or onsite at satellite locations (60%) and at home (40%) of the time. Over a 5-day work week, this equates to three days working in the office and the opportunity to work from home for the other two days.

Salary: $21.63- $23.08 Hr., equivalent to $45,000k-$48,000k Yr., DOQ

Benefits Based on Eligibility: Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.

How to Apply:

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve, those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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