Project Planning & Management – At least 5 years of experience and use cases with the following:

• Facilitate regularly recurring scrum-of-scrums
• Coach teams and stakeholders in lean/agile practices and mindset
• Coordinate interdependencies across project teams
• Obtain and provide visibility into progress and impediments, escalating where appropriate
• Ensure cross-team alignment to program goals with clear and consistent communication
• Defining project scope and schedule across various digital projects
• Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
• Organizing and leading project status and working meetings
• Ability to write and review detailed documentation (requirements documents, weekly/monthly reports, meeting notes, etc.)
• Communicating plan deviations
• Provide feedback on team resourcing to improve efficiency and reduce bottlenecks
• Championing ongoing process improvement initiatives

Risk/Issue Management & Mitigation – At least 5 years of experience and use cases with the following:

• Identifying and mitigating plans
• Resolving issues to keep the project moving
• Proactively avoiding risks
• Ensuring the team meets required policies
• Making recommendations for continuous improvement

Product Manager Support – At least 5 years of experience and use cases with the following:

• Supporting the Product Manager in managing expectations for project deliverables
• Managing stakeholder communications
• Helping to implement an effective system of project governance

Team Management & Team Building – At least 5 years of experience and use cases with the following:

• Assisting in team development while holding teams accountable for their commitments
• Assigning tasks to individuals and balancing the workload across teams
• Leveraging organizational resources to improve team and individual capacity for project work
• Ensuring team members are fully engaged in the project, making a meaningful contribution, and encouraging a sustainable pace
• Motivating team members

Digital Platforms, Tools and Discipline – At least 3 years of experience and use cases with the following:

• Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity, and data integration
• Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
• Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
• Usage of productivity, communication, and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
• Experience establishing QA practices utilizing tools such as Xray is desired.

Estimated Duration

04/10/2023 - 04/09/2024

Job Types: Full-time, Contract

Pay: $55.20 per hour

Experience level:

• 6 years

Schedule:

• 8 hour shift

Experience:

• user-centered design: 3 years (Preferred)
• user research and analytics: 3 years (Preferred)
• supervisory: 5 years (Preferred)
• Salesforce: 5 years (Preferred)
• web content management platforms such as Sitecore: 5 years (Preferred)
• Project management: 6 years (Preferred)

License/Certification:

• PMP (Preferred)

Work Location: Remote

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