Project Coordinator

Who We Are

Shamrock Solutions is a growing company, focused on creating customized enterprise-level tools that reduce paper and help our customers streamline their business. We believe that enabling teams to get work done efficiently shouldn’t be so hard. We are a team of passionate process solvers who know life is too short for all work and no play. At Shamrock Solutions, you have the opportunity to grow your skill set and career as the company grows.

Your role with Shamrock Solutions

Position Summary

The Project Coordinator role assists the Customer Success team in executing assigned projects to agreed time, scope, budget and quality following established process and delivery methodology. The role may develop timelines, create schedules, manage meetings, and oversee progress to make sure goals are met on time.

Essential Functions

1. Focused on the administrative support of the Customer Success team, the position oversees the agreed upon deadlines and ensures acquisition of information and scheduling of meetings is keeping pace with the deadlines.

2. Work with the Project Manager to understand elements of controlling time, cost and quality of a project through careful schedule management, coordination of subcontractor work, and quality oversight.

3. Identify worksite assignments and support the PM to ensure the project is appropriately resourced, materials are available, and field operations are on track, identifying ways that the Project Coordinator can positively influence these areas.

4. Proactively identify project areas that are failing to meet expectations and notify the PM, offering ideas and methods to resolve issues to get projects back in line with financial, operational and scheduling requirements.

5. Learn what it takes to build effective working relationships with developers, subcontractors, vendors and suppliers in order to complete projects on time and ensure Shamrock is seen as a leader in our industry.

6. Facilitate internal and external meetings, keeping work schedules and status reports updated.

7. Ensure clients receive frequent and accurate communications regarding the status of the project and are made aware of viable options to problem-solve challenges.

8. Work as an effective team member, liaising with others and contributing to our overall customer experience

9. Other duties as assigned

Position Requirements

Experience

• Minimum 1+ years project coordination experience preferred.

• Familiar with software solutions.

• Experience working directly with customers.

• Experience working with cross-functional teams.

Skills

• Desire to gain technical understanding of product portfolio including the customer workflow and requirements.

• Able to communicate with various stakeholders (internal and external).

• Self-starter with the ability to create and execute plans with minimal supervision.

• Requires excellent written and verbal communication skills.

• Excellent problem solver and ability to find solutions using external network with minimal supervision.

• Advanced skills in Google Drive and Microsoft Products, with a willingness to learn new tools.

Education

• Bachelor’s degree in Business Administration or related fieldpreferred.

* * *

These are the traits that we hold in the same regard for all employees, also viewed as performance indicators. Each employee should uphold these attributes as a part of their employment with Shamrock Solutions.

Communication and Interpersonal Skills

• All employees are expected to exhibit exemplary customer service skills, to all people, regardless of level inside or outside of the company

• Written and verbal communication skills should be professional, concise and effective

Collaboration and Teamwork

• Build alliances to solve problems and achieve objectives by sharing knowledge and information

• Work cooperatively and respectively with co-workers

• Strong collaboration skills, works well with ambiguity, works well across roles and groups

• Openly and actively participates in the direction of our Company

• Exercise confidentiality concerning the affairs of the business

Personal Ownership and Responsibility

• “Own” your work – take initiative, be proactive, anticipate and complete projects in a comprehensive manner while still remembering the details

• Be here to enhance and promote Shamrock Solutions

• Exhibit a willingness to learn, willingness to problem solve and willingness to step in to help others

• Creativity, capacity and a conviction to innovate and deliver best-in-class solutions

Customer Focus

• Always put the clients’ needs first, thinking proactively from their vantage point, not your own

• Follow through with all client expectations and accountabilities

Time Management and Productivity

• Maintain timely and accurate recording of hours

• Meet your timelines and goals

• When you say you are going to do something, it is your responsibility to perform within the timeframe

Physical Demands

While performing the duties of this position the employee is regularly required to sit and talk and hear. The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to stand, walk, and drive or ride in a motor vehicle. The employee must occasionally lift and/or move up to 25 lbs. Must have the ability to travel, sometimes with short notice.

If interested, please apply to this Indeed post by providing a resume and cover letter. In addition, please create a video that discusses what Shamrock Solutions does and an introduction of yourself. Email the video to HR. Information on where to email it is referenced in the question section.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• What does Shamrock Solutions do? Please submit a video speaking to what does Shamrock Solution do and an introduction of yourself. Email the video to HR@shamrocksolutionsllc.com and in the subject of the email please put what position you applied for.

License/Certification:

• PMP (Preferred)

Work Location: Remote

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