Summary of Position:

Responsible for the management/coordination of on-going operations for assigned program(s) or area(s) through supports for individuals/families with a range of disabilities through direct or indirect care established to ensure the attainment of service Plans within Pathlight, external agencies and assigned program's policies, regulations and procedures.

Manager II is the next professional level position in line management with discretion as to the making of decisions regarding assigned program procedures within policies. The position is typically given more responsibility for sites/individuals/families/care providers or program elements than level I and as such requires additional experience. Essential Job Functions:

• Coordinate/monitor delivery of services to those supported to ensure conformity to funding agencies regulations, internal policies, procedures and quality standards, and to applicable program model(s).
• Conduct, participate in or receive needs assessments of those supported and ensure that needs and capabilities are incorporated into service plans; monitor services to ensure that objectives are being carried out; recommend changes as appropriate to proper personnel.
• Responsible for the completion and retention of records, files, documents and reports necessary to operations.
• Act as liaison with external support sources, funding sources, community based supports and others as indicated on behalf of those served.
• Ensure scheduling and staffing according to master schedule staffing pattern or as required for internal personnel and/or externally overseen care providers. Develop work team by providing supervision of support staff/external care providers as to Pathlight and program policies and procedures. Recruit and hire staff; train associates/external care providers as appropriate. Participate in cross agency teams/initiatives. Confer with supervisor and Human Resources, as appropriate, regarding significant matters.

LOCATION: Hampshire County SUPERVISION RECEIVED: Reports to Program Director SALARY: $1720.00/Pay Period

Knowledge and Experience Required:

• Broad knowledge of a discipline such as social sciences, human services, business administration involving the use of a broad theoretical knowledge equal to a complete 4 year college education
• Over 3 years and up to and including 5 years of progressive learning experience.
• Working knowledge of computer systems, programs, and applications.
• Requires valid driver's license and reliable transportation/vehicle required.
• Contacts with others within or outside the organization implementing policies and program requiring negotiation, a high degree of diplomacy, and the ability to deal with and influence persons in all types of positions.