Summary/Objective

The Program Manager for the Homeless Veteran Reintegration Program (HVRP) provides program oversight for their respective state location, including staff performance management, budgetary management, accreditation compliance, programmatic compliance, and performance.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide direct supervision and oversight of the Homeless Veteran Reintegration Program (HVRP) to ensure program compliance
• Oversee essential HVRP funding grant requirements, including but not limited to eligible enrollments, ensuring adequate grant-required enrollments, and supervising appropriate financial assistance spending
• Provide direct supervision of HVRP staff, provide program guidance and performance management
• Regularly communicate with the Senior Director of Veteran Services. Participate in local outreach and collaborative efforts to reach goals with necessary partner entities.
• Implement policy or accreditation standards to ensure organizational compliance
• Review annual training schedule for all HVRP staff per program requirements
• Provide leadership and management of program quality assurance strategies
• Review documentation needed for grant compliance
• Other duties as assigned

Competencies

• Effective communicator, both oral and written
• Solutions and servant-based leadership
• Ethical practice
• Relationship management
• Crisis Management
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Supervisory Responsibility

This position provides SD state location-based supervision to staff.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stoop as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

Regular travel required. Travel will include both day and overnight trips as necessary for essential program oversight.

Required Education, Experience, or Eligibility Qualifications

• Bachelor's degree in social services or related field
• Two years of management and supervisory experience.

Preferred Education and Experience

• Five years of management and supervisory experience
• Military/Veteran experience

EEO Statement

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.