PROGRAM ELIGIBILITY SPECIALIST

Location: North Little Rock, AR

Job No. 29368

Apply Online (Required)- copy and paste link into your browser: https://arcareers.arkansas.gov/job/North-Little-Rock-PROGRAM-ELIGIBILITY-SPECIALIST-AR-72119/1027339500/

Minimum Qualifications: Requires the formal education equivalent of a bachelor's degree in in any field- OR- 4 years of eligibility or clerical related job experience to substitute for a degree.

Summary

Reviews referrals for services and interviews applicants and/or family members to explain eligibility requirements, form completion requirements, and community resources. Requests information to determine client eligibility or needs and forwards requests for approval to appropriate staff in accordance with established procedures. Provides information regarding resources, assistance, and services available to applicant and may visit with client and family members in their homes to determine client needs and provide family and/or parent behavior modification counseling. Schedules initial intake conference with client and/or family members, following eligibility determination, to obtain written and oral information regarding psychiatric, psychological, medical background, financial status, and other previous professional recommendations. Evaluates requests and professional findings, in accordance with policies and procedures, and initiates procedures to grant, modify, deny, or terminate eligibility for assistance with recommendations and options for services, referring client to alternative sources, or preparing additional requests for evaluation and assistance. Writes individualized plan of care and contacts participating private and public service providers for assistance. Interprets policy and ensures compliance with state and federal laws, regulations, legal mandates, action plans, and policies. May serve as a liaison to other divisions and agencies to develop policies and procedures for community-based programs. Performs other duties as assigned.

Salary/Benefits: This position provides a competitive starting salary of $36,155.00 with excellent benefits including group health and life insurance, state retirement plan, paid maternity leave after 1 year, paid holidays and annual leave time off.

Learn more about DHS: The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like childcare centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. At DHS, we take care of our employees so you can help care for others.

Learn more about DHS, go to: https://humanservices.arkansas.gov/

“The State of Arkansas does not discriminate in access to employment opportunities or in employment or practices on the basis of race, color, religion, sex, national origin, age, disability, or genetic information.”

Job Type: Full-time

Pay: From $36,155.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• customer service, data entry or clerical: 4 years (Preferred)

Work Location: In person

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