St. Vincent de Paul Society of San Francisco operates the Multi-Service Center - Northern California’s largest homeless shelter, Navigation Centers for chronically homeless individuals and couples and the Riley Center - Domestic Violence shelter and services for survivors. We have over 125 employees working in 4 locations. We are proud of our diversity and of our more than 150-year history of helping others in San Francisco. St. Vincent de Paul Society of San Francisco’s mission is to offer hope and service, on a direct person to person basis, working to break the cycles of homelessness and domestic violence.

SUMMARY:

Under the supervision of the Shift Supervisor, the Program Aid is responsible for assisting in the general operation of the MSC and Drop-In Center. This position is responsible for monitoring the residents, providing resources and ensuring the safety of the shelter. Day, Graveyard and Swing shifts available. Full-time employees receive benefits including fully paid Kaiser HMO and voluntary dental, vision and a 403b retirement plan. We offer generous vacation and sick hours as well as twelve holidays. On Call work is available but no benefits are given other than accrued sick hours based on hours worked.

BENEFIT OVERVIEW

Kaiser HMO paid in full for employee. Voluntary dental, life, and vision insurance. 403b retirement plan with employer paid match after 1 year of employment. Ten vacation and ten sick days accrued per year. Two personal floating holidays and twelve and a half holidays offered per year.

RESPONSIBILITIES:

• Provide resource and referral information for clients
• Responsible for respectful and courteous treatment of all clients at all times.
• Monitor and control activities in the Shelter and Drop In, ensuring the safety of residents and staff.
• Carry protective gloves at all times and use them as appropriate.
• Follow and maintain rules and regulations described in the Shelter’s operations manual.
• Implement and adhere to Standards of Care per City/County legislation.
• Use CHANGES software to record client data.
• Make area checks as assigned.
• Perform bed checks.
• Distribute and collect blankets and towels.
• Monitor meal lines.
• Responsible for cleanliness of bed and work areas, including restrooms.
• Attend monthly all-staff meetings.
• Perform other appropriate duties as assigned.

QUALIFICATIONS:

• High school degree or equivalent
• Good communication English skills, both verbal and written.
• Experience and ability to work with men and women who are homeless, indigent, alcoholic, mentally ill, and/or unemployed.
• Ability to maintain accurate records.
• Ability to work well under pressure and in crisis situations.
• Ability to learn new skills and follow procedures.
• Proficient in data entry, learning new software and Microsoft Word.
• Ability to maintain collaborative and cooperative working relationships.
• Demonstrated use of Vincentian values such as respect, dignity, integrity, collaboration, justice, stewardship, compassion, client advocacy and resourcefulness.
• Demonstrated excellence in relating to clients and performing duties.
• Ability to maintain professional boundaries with guests, volunteers and staff.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

Covid-19 vaccination and booster required to begin work.

This position requires current CPR and First Aid certification given by MSC and negative result of TB test.

St. Vincent de Paul Society of San Francisco is an Affirmative Action/Equal Opportunity Employer

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction.