Production Associate 1 US Passports-All Shifts- Starting at $16.5/hour + Benefits and Career Growth!

Position Description
CGI Federal is hiring to support a large, nationwide program for Passport Production Associates. Production Associates perform various clerical and office support responsibilities Book Print, Card Print, Quality control, and the Mail Out, as well as other miscellaneous functions in support of travel document personalization operations. The Passport Production Associate achieves knowledge of the current travel document issuance software and computer operating system, to include retrieval of individual application information, upgrading applications to expedite status, data entry, and generation of mailing labels.

Your future duties and responsibilities
Book/Card Print

• Maintaining control and accountability of passport books and passport cards
• Reviewing application information and printed passport books/cards for errors and quality
• Removing or rejecting applications and passport books/cards with errors
• Verifying individual book/card usage reports
• Filling out and maintaining Batch Tracking sheets or other reports
• Prioritizing work (i.e., expedited passports and early departures along with regular batches)
• Operating and being responsible for the care of computer equipment, including passport printers

Quality Control

• Checking data on passport using optical character reader
• Writing data onto the passport-integrated chip using chip writer/reader
• Determining acceptability of passport quality
• Performing data entry function and using the computer screen to verify accuracy of data
• Printing correct passport endorsements as appropriate
• Generating address labels and attaching them to mailing envelopes and placing sealed envelopes into postal trays for mailing

Mail Out

• Conducting all aspects of mail out operations, including operation of automated postal machines

Miscellaneous

• Assisting in training employees in essential job functions and helping to constantly improve training, and process/procedures
• Ensuring adherence to internal controls
• Performing other functions as requested by the Management Team
• Participating and assisting within each department as required by workload

Required qualifications to be successful in this role

• High School diploma or equivalent and at least 1 year of experience in production, call center, or manufacturing required
• U.S. Citizenship Required
• Ability to successfully complete the CGI Background Investigation to include; 50 State Criminal, Education and Employment checks; additionally, your ability to successfully complete a Credit and/or Driving Records check may be conducted if required by the contract for continued employment
• Ability to obtain and maintain a Government Agency Moderate Risk Public Trust approval
• Ability to lift and carry 35 pounds

Additional Requirements:

• Basic personal computer skills using Microsoft Office applications
• Good hand to eye coordination
• Capable of doing tasks such as lifting, standing, sitting, reaching, twisting, sealing envelopes, filing and reading
• Capable of sitting or standing for extended periods of time
• Proven ability to communicate effectively and professionally
• Must be able to operate personalization-printing equipment, conduct Quality Control checks of the printed passport, and follow a pre-set pattern for document sequencing
• Ability to work 1st shift (6:30am - 2:30pm) or 2nd shift hours (3:00pm-11:00pm)
• Must be available to work mandatory overtime (hours up to 10 per day and Saturdays as needed) to meet client demands

Hourly Rate: $16.50/hour

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors including but not limited to: skill set level; experience and training; and licensure and certifications. Compensation decisions are dependent on the facts and circumstances of each case.

At CGI Federal we call our professionals "members" to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a world-class company. CGI Federal's benefits include:

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

401(k) Plan and Profit Participation for eligible members

Additional benefits determined by your Service Contract Act:

• Paid Time Off (PTO)
• Paid Federal Holidays
• Health & Welfare Benefits

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Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.