Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.

A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.

Airbus has built on its strong European heritage to become truly international - with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than six fold order book increase since 2000.

Position Summary:

Primary point of contact for the US Coast Guard (USCG) to interface with on technical and engineering issues; Supports the USCG with technical documentation as required including but not limited to drawings, component maintenance manuals and stress analysis reports. Responsibilities include but are not limited to processing repair memorandums, ensuring contract compliance with all product design requirements, planning and budgeting for assigned technical programs, ensuring timely and accurate completion of assigned engineering tasks and supporting SRR Procurement with SICR supporting documentation as required (Compliance Record Documents, Engineering Change Proposals, etc.).

Primary Responsibilities:

• Engineering Support: 40%

• Provide engineering support for USCG sustaining contract.
• Review USCG structural repair memo and provide engineering solutions for recurring discrepancies.
• Manage technical resolution collaborations between Airbus and customer (ASB execution, irritant resolution, testing, etc)
• Manage monthly technical meeting with customer to discuss and resolve engineering or logistical issues observed by the customer technical team; Monthly status report provided

• Support for AHI Logistics: 30%

• Assist in PQDR process when technical support is required for non-conforming parts returned by customer
• Identify part evolutions that may have been omitted during configuration upgrades and support obsolescence activities.
• Provide SICR supporting documentation to facilitate customer acceptance of new parts into their system

• Metric Assessment and analysis: 20%

• Manage internal communications with management and support departments.
• Write processes and procedures to improve efficiency.
• Assist with PMR (Program Management Review) slides preparation

• Support AHI alternative Sourcing Project: 10%:

• Review in detail all drawings and identify if part can be locally sourced
• Work with Airbus Helicopters (AH) DO and to obtain DO approval for local sourcing when required
• Work with Airbus Helicopters Inc. (AHI) purchasing to prepare work packages to be sent to local vendors for quotes
• Answer vendor manufacturing questions
• Provide technical disposition (QN or NCM) for USCG specific parts being sourced by AHI

Additional Responsibilities:

• Other duties as assigned.

Qualified Experience / Skills / Training:

Education:

Required:

• Bachelor's degree in Aeronautical/Mechanical/Civil Engineering from an accredited college/university

Preferred:

• Master's Degree from an accredited college/university in engineering

Experience:

Required:

• Minimum 6 years' experience mechanical design, Bill of Material (BOM) creation, and configuration management.

Preferred:

• Knowledge of Airbus Helicopters 365/366 Dauphin airframe

Licensure/Certifications:

Required:

• N/A

Preferred:

• N/A

Knowledge, Skills, Demonstrated Capabilities:

Required:

• Operator level proficiency in MS Office 2010 applications, MS Outlook, CATIA V5,
• Familiar with Aviation Maintenance methods and practices and technical publications
• SAP working knowledge

Preferred:

• Operator level proficiency in SAP

Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):

• Critical to high proficiency in spoken and written communications
• French speaking, reading and writing skills desirable

Technical Systems Proficiency:

• Microsoft Office Suite and maintenance management systems proficiency.
• Preferably some working knowledge of SAP application, WebEx communications, and CRM

Travel Required:

• 20% Domestic and International

Citizenship:

• US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license)

Clearance:

• None

Decision Making, Complexity:

• Position requires key decisions related to the support and sustainment solutions proposed to the customer. These decisions may require extensive gathering of accurate facts and circumstances to minimize risks and meet customer expectations. Key decisions will rely on establishing excellent rapport with the key players of the various support departments.
• Works under only general direction. Independently determines and develops approach to solutions. Work is reviewed upon completion for adequacy in meeting objectives. Contributes to the completion of specific programs and projects. Failure to obtain results or erroneous decisions or recommendations would typically result in serious program delays and considerable expenditure of resources

Organizational information:

• This position reports organizationally to the Director, USCG Program. Position requires extensive collaboration with other key support departments. This position can be described as a program/project lead that interfaces with functional support departments for completing actions, much like in a matrix organization.

Direct Reports:

• Exempt : 0
• Non-exempt : 0

Job Dimensions, Contributions to Success:

• This position required extensive knowledge of customer business model, market position and ability to analyze and communicate AHI's performances, processes, and any improvement plans to meet the customer's operational, sustainment, and strategic requirements.
• Key decisions are attributed to this position which set in motion extensive tasks or purchase of materials and must be substantiated with a decision matrix; could represent expenditures in the millions of dollars if not appropriately reviewed.

Nature of Contacts:

• Communication with a wide spectrum of contacts which include internal functional departments staff and most important the customer at all levels to disseminate the message intended whether in a dialogue interaction or in presentation mode. Excellent communication skills are required as daily interactions occur with internal customers and external customers.
• Involved Communication on a daily Basis with internal and external parties

Physical Requirements:

• Onsite: Employee is required to work on site at the company's location 100% of the time.
• Vision: Employee's specific vision abilities required by the job 100% of the time include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Hearing: Employee must be able to hear 100% of the time in the performance of their job to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.
• Speaking: Employee must be able to speak 100% of the time in the performance of their job in conversations and meetings, deliver information and participate in communications.
• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): Employee must be able for 80% of the time in the performance of their job on a monthly basis, operate most office and personal electronic equipment.
• Carrying: Employee must be able to carry for 10% of the time in the performance of their job on a monthly basis, documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Lifting: Employee must be able to for 5% of the time in the performance of their job on a monthly basis, lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Pushing / Pulling: On rare occasions such as 1 to 2% of the time on a monthly basis, employee must be able to push and pull small office furniture and some equipment and tools.
• Sitting: As a daily occurrence employee must be able to for 85% of their time sit for long periods of time in meetings, working on computer.
• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
• Standing: As a daily occurrence for 10% of their time on a monthly basis, employee must be able to stand for discussions in offices or on production floor.
• Travel: Employee must be able to travel independently and at short notice for 10% for their time on an annual basis.
• Walking (include routine walking such as to a shared printer to retrieve documents): As a daily occurrence for 10% of their time in the performance of their job on a monthly basis is able to walk through office and production areas including uneven surfaces.
• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site. Occasionally

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

As a leader in our field, Airbus Helicopters, Inc. provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.

As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus Helicopters, Inc. does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.

NOTE: Airbus Helicopters, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.