Processing Support (Hybrid) Job at Selective Insurance Company of America

Selective Insurance Company of America Branchville, NJ 07890

A new job is a big decision. Don’t work just anywhere. Be Selective.

Our Business

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong financial performance for over 95 years. Focused on exceptional employee and customer experience, we are frequently recognized for awards and honors, including being named to Forbes’ 2021 Best Workplaces in Financial Services and Insurance list.

Our Culture

We genuinely care about each other, our customers, and the communities in which we operate. Our leaders actively champion career development and invite us to voice unique ideas and diverse perspectives. If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.

Provides clerical/processing support pertaining to the administrative functions of the area, department, or region. May include some or all of the below essential functions. Performs duties in a timely and accurate fashion working under close supervision of assigned manager. Meets all agreed upon schedules and deadlines.

  • File, locate, pull and classify a variety of different materials. Pulls files for audits upon request. Process file purges per retention guidelines.
  • Utilize PC to enter and verify data necessary to complete transactions. Search, update, assign, interpret select and/or code items to be entered or extracted from a database.
  • Assemble and arrange policies, documents, manuals, presentations, and/or printed materials.
  • Produce various forms, reports, and correspondence. Proofreads to ensure a quality product. Identifies errors and omissions in materials and expedites resolution.
  • Receive, open and distribute mail, faxes, and packages. Operate postage and other mail room equipment and may track certified mailings.
  • May prepare legal notices ensuring information is accurate and all appropriate documents are attached.
  • May process and log premiums and checks. Reconciles accounts and secures checks according to company policy.
  • May receive and greet visitors and perform other general administrative duties including answering the phone, retrieving voices mails, scheduling meetings, arranging calendars, making copies, etc.
  • Performs other clerical/administrative duties in support of department or function assigned.

Requirements and Qualifications:

  • Ability to work efficiently by staying focused on task at hand and completing work on schedule.
  • Ability to be flexible and handle multiple demands and shifting priorities.
  • Demonstrated commitment to producing quality work.
  • Demonstrated attention to detail.
  • Ability to work effectively with others to achieve goals while supporting collaboration and teamwork.
  • Ability to provide exceptional customer service for internal and external clients.
  • Basic knowledge of MS Office (Word, Outlook and Excel)

Salary range: $31,600.00 - $52,400.00 . The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include the candidate's qualifications and experience.


Selective is an Equal Employment Opportunity employer. That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

Selective maintains a drug-free workplace.


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