Frozen Food Express is looking for a P&D Supervisor for our Lemont, IL location.

Our strategic vision at Frozen Food Express is to be the premier temperature-controlled LTL carrier in North America. Our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our customers.

P&D Supervisors are eligible for an attractive benefits package including medical, dental, vision, matching 401(k) retirement plan, life insurance plans, vacation, and sick time.

Responsibilities:

• Insure proper hand off and execution of assigned plans or loads;
• Analyze available equipment, drivers and loads;
• Estimate loads and trip times;
• Establish truck schedules as necessary;
• Evaluate the operation to promote cost-efficient service and make recommendations for improvements;
• Monitor current equipment location and status;
• Advise Area Managers, Customer Service Representatives, and/or Service Center Manager of delays or issues with after hour deliveries or in the absence of Area Manager;
• Interact with customers and troubleshoot problems to obtain final resolution as needed;
• Respond quickly and efficiently to changes in drivers, road conditions, or load needs and assist Linehaul Supervisors in re-powering loads and drivers when necessary;
• Effectively assist the Area Manager and Service Center Manager in the supervision of drivers;
• Resolve any driver issues or concerns as appropriate;
• Recommend specific disciplinary action for performance or disciplinary problems to the Service Center Manager;
• Responsible to accomplish other duties that may be assigned on an ad hoc or permanent basis in conjunction with or in addition to these current responsibilities
• Regular and reliable attendance is required
• Other duties as assigned

Qualifications/Skills:

• Minimum two years’ experience in telephone sales or dispatch.
• Model professional attitude and maintains composure at all times
• Must have management experience
• Ability to inspire and lead others to attain company goals.
• IT competent, previous experience with Microsoft Office and the latest software applications.
• Highly organized with exceptional follow-through abilities.
• Strong verbal/written communications.
• Highly motivated, flexible and great attitude.
• Organizational skills for planning, decision-making and executing with excellence
• Skilled in developing standards and process improvement
• Strong interpersonal skills with the ability to lead and work within a team structure
• Ability to learn and build upon industry specific information for future professional growth
• Transportation Industry experience a plus, but not required

The statements above are intended to describe the general nature of the list of job requirements and/or duties performed by the employees and may not contain all capabilities necessary to perform the job at all times due to circumstances. Statements are not intended to be construed as an exhaustive list of all duties. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected to and must be able to perform all such duties and tasks.

Employment will require a criminal background investigation and a drug/alcohol screening. While FFE promotes a drug free workplace, we no longer include marijuana in our comprehensive pre-employment drug screening program for any positions not regulated by the Department of Transportation. Impairment in the workplace is strictly prohibited and we will continue to test for all drugs and alcohol in compliance with our Reasonable Suspicion Policy.

Frozen Food Express is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origins, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, or any other characteristic protected by law.

Benefits: Our competitive benefits package will include health care (medical, dental, and vision), matching 401(k) retirement plan, $25,000 in company paid life insurance, disability plans, vacation, sick time and more. Find out what other benefits FFE has to offer when you choose to start your career with us!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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