POSITION SUMMARY
Perform duties to work under the guidance of a licensed registered pharmacist to maintain workflow and inventory in the pharmacy and prepare medications for patients, working within the limits of standard or accepted practice. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

ESSENTIAL JOB FUNCTIONS

• Review and interpret physician medication orders and enter prescription data in preparation for pharmacist verification
• Perform job assignments in full compliance and complete understanding of the state and federal laws and internal policies and procedures governing the handling, dispensing and distribution of prescription medications
• Receive and stock inventory of medications in keeping with inventory policy requirements; contribute to periodic inventory process, counting, and recording drugs and supplies on hand
• Select drugs from stock, count, package and accurately label prescriptions for pharmacist verification and shipment
• Provide administrative Pharmacy support as assigned and assist in the training of new associates in the Pharmacy
• Communicate with all new patients informing them of prescription referral
• Respond to inbound Pharmacy calls, demonstrating customer service excellence, and triage to appropriate clinician or department; communicate with patients, prescribers’ offices, and associates with a focus on patient care
• Contact insurance companies or other payers to complete prior authorization requirements, identify co-pay structure, and investigate coverage and benefits
• Provide information and respond to requests to assist to obtain co-pay cards or financial assistance for patients, as applicable
• Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements
• Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
• Perform other related duties as assigned
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

BEHAVIORS/SKILLS

PUTS THE CUSTOMER FIRST:
Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

COMMUNICATES EFFECTIVELY AND CANDIDLY:
Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

ACHIEVES RESULTS THROUGH TEAMWORK:
Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

LEADS THROUGH POSITIVE INFLUENCE:
Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.

COACHES AND DEVELOPS OTHERS:
Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

LEADS CHANGE AND INNOVATION:
Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

EXECUTES WITH EXCELLENCE:
Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

PROVIDES CLEAR AND STRATEGIC DIRECTION:
Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

SAFETY AWARENESS:
Identifying and correcting conditions that affect employee safety; upholding safety standards.

MINIMUM POSITION QUALIFICATIONS

• High School Diploma or GED
• Any additional specialized training in pharmacy/medical benefit access and requirements
• Pharmacy Technician Certification
• Consistent focus and attention to detail resulting in superior accuracy
• Exemplary communication skills, customer service, and customer relationship building skills; including listening, speaking, and writing
• Demonstrated organizational skills
• Clear and consistently demonstrated understanding of healthcare protocols for privacy
• Demonstrated proficiency with pharmacy applications (CPR+ preferred) and in operating computer with knowledge of office software including MS Word and Excel

DESIRED PREVIOUS JOB EXPERIENCE/EDUCATION

• 1 year of healthcare customer service experience with knowledge of benefits access processes
• Demonstrated knowledge of medications utilized for therapy in the defined disease states served by the assigned pharmacy

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Bellevue, WA 98007: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Pharmacy technician experience: 2 years (Preferred)

License/Certification:

• Pharmacy Technician License (Preferred)
• IV Certification (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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