Pharmacy Technician - Cordant Pharmacy Job at ReCept Pharmacy

ReCept Pharmacy Portland, OR 97218

ReCept is the national leader in pharmacy and specialty pharmacy management solutions for health systems, federally qualified health centers, Ryan White HIV/AIDS programs and large physician provider groups. With over 40 years of experience in retail and specialty pharmacy management, ReCept has developed a proprietary and turnkey implementation and management platform, leveraging industry best practices to help pharmacies achieve their full potential.

ReCept leads its customers through the entire pharmacy lifecycle, from store buildout to licensing to supporting ongoing operations to ensure future success. As a respected partner in the industry focused on quality patient care since 1978, ReCept helps its customers tackle the barriers associated with specialty medications, increasing patient access, improving patient adherence, and driving better outcomes for patients and prescribers.

We are growing and are currently recruiting for a full-time position of Pharmacy Technician at our Cordant Pharmacy. If you would like to join an organization focused on patient care, we invite you to submit your resume today for consideration.

Essential Functions of Position

  • Performs data entry, including patient demographic, billing, medical history, and prescription information.
  • Verifying posting reports and correcting tickets to ensure changes are posted patient accounts, and to identify issues/problems that need to be resolved.
  • Answering phones and making outbound refill reminder calls.
  • Effectively triages customer’s questions and needs to the appropriate staff member.
  • Addresses customer’s basic questions regarding wait times and medication in-stock position.
  • Conducts customer outreach calls regarding compliance and routine matters in accordance with the patient management program.
  • Counts/measures proper dosage forms, selects appropriate container for dispensing, and labels product accurately and in accordance with local, state, and federal laws and regulations.
  • Mixes pharmaceutical preparations under the supervision of a pharmacist.
  • Follows up with insurance companies in a timely manner regarding prior authorizations and billing.
  • Receives inventory and updates perpetual counts as per policy.
  • Receives and stores incoming supplies.
  • Maintains cleanliness of work area and equipment.
  • Participates in Quality Improvement activities and projects.
  • Upholds patients’ rights including privacy and confidentiality.
  • Provides excellent customer service as evidenced by a willingness and ability to assist customers with their questions/concerns, treating customers in a friendly and helpful manner, and maintaining a positive attitude.
  • Follows cold storage management protocols.
  • Prepares and coordinates medications for shipment.
  • Performs other duties as assigned.

Education & Experience

  • Current and in good standing Certified Pharmacy Technician registration from the Washington Board of Pharmacy.
  • High School Diploma/GED required as verified by CPhT certification.
  • Two to three years related experience and/or training preferred, or equivalent combination of education and training.

Core Competencies

  • Strong communication, interpersonal and organizational skills.
  • Communicates effectively with customers, referring physician staff, and colleagues/employees of organization.
  • Ability to interact and communicate with people over the phone, sometimes in stressful situations.
  • Detail oriented and able to multi-task.
  • Basic data entry and/or word processing skills.
  • Ability to verify data input and correct errors.
  • Reads and accurately interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Conveys empathy and understanding when handling customer service issues.
  • Adds, subtracts, multiplies, and divides in all units of measure, using whole numbers, common fractions, and decimals.
  • Computes rates, ratios, and percentages.
  • Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

  • 401(k) matching
  • Employee assistance program
  • Health savings account
  • Life insurance
  • Referral program

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Portland, OR 97218: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you fully vaccinated against COVID-19 or willing to become vaccinated? This just includes the first and second dose.

Education:

  • High school or equivalent (Required)

Experience:

  • Pharmacy Technician Experience: 2 years (Preferred)

License/Certification:

  • Oregon Pharmacy Technician Certification (Required)
  • PTCB Certification (Required)

Work Location: One location




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