About Us

An affiliate of Massachusetts General Hospital and Brigham and Women’s Hospital, Mass General Brigham Urgent Care serves as a convenient and affordable urgent care option for those living and working in the Greater Boston area. Our qualified, friendly health care providers treat adults and children (age 3 and up). From coughs and colds to cuts and broken bones, our providers offer great care for a range of illnesses and injuries in clean, modern centers. We know urgent medical situations often happen unexpectedly, so our Boston-area Mass General Brigham Urgent Care clinics seven days a week. Most Mass General Brigham Urgent Care visits last less than an hour, so our patients can get back to what matters.

Location

This is an onsite position - 1285 Beacon Street Brookline, MA 02446.

General Summary

We are seeking full-time employees to work 3, 12.5-hour shifts per week (with overtime, on-call, weekends, and holidays as needed). Standard on-call schedule is 2, 12.5-hour shifts per month.

The Patient Registration Specialist or Host is typically the first point of contact for patients when they arrive at Mass General Brigham Urgent Care. The Host greets the patient and is responsible for registration and on demand scheduling of patients. The role requires a high level of multi-tasking in the fast-paced environment of Urgent Care. Exemplary customer service skills are a must.

Qualifications - External

• A minimum of a High School diploma.
• Preferably 1-2 years of experience in a high-volume physician practice, urgent care center or emergency room.

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Job Type: Full-time

Pay: From $20.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Multiple Locations

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