Patient Account Representative

Seven Hills Hospital is a growing, private, 134-bed psychiatric hospital that is dedicated to providing high-quality care for adults, geriatrics, and adolescents (ages 11-17) who are suffering from behavioral health and chemical dependency issues. Our patients recover at our new, state-of-the art medical facility in the Seven Hills area of Henderson, Nevada. Henderson is one of the fastest growing cities in the US and is located just 7 miles from the famed Las Vegas Strip and a couple of miles from beautiful Lake Mead.

Seven Hills Hospital is part of Acadia Healthcare system, a provider of behavioral health services throughout the US.

Join the team of highly dedicated professionals. We are presently looking for a Full Time Patient Account Representative who will report to the Business Office Director and be responsible for gathering and transmitting insurance/billing information to Admissions Department and Business Office; counseling with patients regarding their financial rights and obligations, making payment arrangements when necessary; prepares administrative and charity adjustments. May require to work some weekends.

Key Functions:

• Call and status outstanding claims with third-party payors.
• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearinghouse to review and correct claims. Resubmit electronically when available.
• Review the explanation of benefits to ascertain that claim processed and paid correctly.
• Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
• Prorate patient accounts and monitor that balance due is in the correct financial class.
• Report an overview of the week to the BOD and participate in AR meetings.
• Gather and interpret data from the system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Assist financial counselors as needed.
• Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Qualifications:

Education:

High School Diploma or GED

Experience:

• Computer Literacy in Word, Excel, and the Internet.

• Strong communication skills

• Problem-solving skills
• Critical and analytical thinking skills
• Must have at least 2 years of related experience, preferably in a hospital setting.

Seven Hills Hospital offers competitive compensation and benefits package including medical, dental, vision, leave benefits, life insurance, and a 401k plan.

Experience

• Must have at least 2 years related experience, preferably in a hospital setting.

Education

• High School/GED or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)