Company Description

DUMONT AVIATION GROUP, INC. is a proven leader in executive and commercial jet aviation. Our team specializes in aircraft charter, management, sales, maintenance, and parts from our established FAA Part 135 and Part 145 operations in Allentown, PA and New Castle, DE; and from our offices in New Castle, Orlando, and Miami. Dumont JETS is Dumont’s premier aircraft sales, management and charter division serving clients throughout the country and internationally. Dumont MRO, the maintenance repair and overhaul division, delivers high quality workmanship and unparalleled customer service from our three bases of operation. And Dumont PARTS, the aircraft parts division, provides customers with quick service and affordable and reliable aircraft parts backed with exceptional customer support from our PARTS team. Together, JETS, MRO and PARTS offers a premium turn-key solution for private aviation clients.

Role Objective

Dumont PARTS is currently seeking a full-time Aircraft PARTS Sales Administrative Assistant for our PARTS Sales Department who will provide administrative support to the Dumont PARTS division.

Essential Job Functions

• Work with external customers to ensure data on file and for orders is accurate
• Track customer payments, including processing credit card payments
• Work with customers related to information requests, Proformas, and shipment tracking
• Liaison for accounting when customer requests payment terms and help to follow up on outstanding accounts receivables
• Compile weekly sales report
• Manage open item report
• Manage eblasts/Mail Chimp
• Manage and maintain client contact information and distributions for eblast and marketing campaigns
• Upload inventory to online databases
• Create RFQ for repair pricing for product when needed
• Coordinate with MRO to track outstanding order information for process completion
• Maintain rental lease agreements and issue monthly rental billing invoices
• Complete various administrative duties including light filing and scanning, and ordering supplies
• Special Projects as given and other responsibilities as assigned
• Process of RMA's (Parts Returns) with follow up process of adjudication

Competencies

• Demonstrate excellent verbal and written communication skills. Ability to communicate at all levels of an organization
• Excellent organizational and time management skills
• Ability to multitask and prioritize daily workload.
• Demonstrate attention to detail, professional attitude, and ability to maintain confidentiality.
• Demonstrate ability to use computer programs such as Microsoft Office product.
• Demonstrate ability to exercise good judgment in determining most appropriate response or action in a variety of situations.
• Ability to think ahead and proactively anticipate and meet owner needs and follow through on appropriate documentation.

Work Environment

• Work is generally performed within an office environment, with standard office equipment available, as well as at outside customer events

Physical Demands

• Must be able to remain in a stationary position 50% of the time.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Constantly operate a telephone requiring oral and auditory capacity enabling interpersonal communication.
• The person in this position frequently communicates with customers and must be able to exchange accurate information in these situations.
• Light physical effort required by handling objects up to 20 pounds occasionally and/or 10 pounds frequently.
• Ability to move from department and buildings to interact with others

Travel

• Less than 5% travel required

Required Education/Experience

• High School diploma required
• Some college preferred
• Bachelor's degree preferred but not required
• Aviation Parts and Component experience a plus

Work Authorization

• Must be authorized to work in the United States of America

Compensation

• Competitive Salary based on experience
• Major medical including Health, Dental and Vision
• 401(k) with Matching Employer Contribution
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• PTO (Paid Time Off)