Part-time Spa & Tea Bar Associate Job at Serasana Southwest Austin
STUDIO OVERVIEW
Serasana means “To Be Healthy”, and our mission is to create a community of hope and healing. Serasana is a Wellness Center that fuses ancient wellness practices, specializing in stress and pain management, by encouraging regular use of acupuncture, yoga, massage, healing tea and remedies.
We are looking for a Part-time Spa and Tea Bar Associate. Our environment is unique-we have a beautiful tea bar and a thoughtful retail selection that supports our clients on their wellness journey. We have six treatment rooms and a gorgeous yoga studio. We are located at 7717 Southwest Parkway #170, Austin, TX 78735.
RESPONSIBILITIES
Transition each client into our community of hope and healing-guide clients in their decisions about wellness.
GENERAL
Greet clients upon arrival, answer phones, schedule appointments, answer questions, check out clients, merchandise and sell retail products, handle purchasing and inventory control, attend staff meetings and handle central communication with all Team Members
TEA RELATED
Educate clients on tea, take drink orders, make drinks, clean, stock teas and supplies, accept shipments, handle retail sales transactions.
YOGA RELATED
Greet clients arriving for class, answer questions, guide them to the proper location, explain payment options, sell packages, sell retail, explain yoga styles, register students, manage the sign-in sheet, collect payments.
ACUPUNCTURE/MASSAGE/SPECIALTY SERVICES
Check-in clients, ensure clients are taken into the spa on time, assist therapists, keep therapy rooms stocked, answer client questions about services, sell retail and treatment packages, give tours of the spa, do laundry, and assist with cleaning as needed.
QUALIFICATIONS
- Basic math skills, Microsoft Word, Excel, Canva, Google documents, Google spreadsheets
- Social Media skills including Facebook and Instagram
- Basic knowledge of/interest in yoga, acupuncture, massage, and tea
- Comfortable conversing with strangers
- Retail sales competence
- Experience with MindBody software is a plus
CONDITIONS OF WORK
Can be long shifts, short shifts, or split shifts. Flexible shifts.
REQUIREMENTS
- Minimum age of 18
- Brisk walking, lifting 20 lbs. and frequent bending
- Keen eyesight
- Live a tobacco-free and vaping-free lifestyle
- Report to work free of any adverse effects of drugs or alcohol
EQUIPMENT OPERATED
Computer, Printer/Scanner, Telephone, Audio System, Washer, Dryer, Vacuum
COMPENSATION
Hourly rate starts at $12-13 per hour + tips + commission ranges from $10-$40
BENEFITS
- Flexible schedule
- 20% Discount on Retail
- 50% Discount on Acupuncture, Massage and Specialty Services
- 50% Discount on Workshops
- Free Unlimited Yoga
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