Ophthalmic Technician/Flow Coordinator Job at Katzen Eye Group

Katzen Eye Group Lutherville, MD 21093

Overview:

Katzen Eye Group is searching for a patient focused, skilled
Ophthalmic Technician/ F low Coordinator - No nights, no major holidays or Sundays, a robust benefits package, a t eam oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.

Our Top Candidates will bring at least three years of ophthalmology technician experience in a busy practice. COA's or COT's are highly preferred.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Dr. Leeds Katzen opened our first doors in 1968. Our philosophy has always been, and still is to care for the whole person by combining state of the art medical treatment with a warm and caring atmosphere. We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Katzen Eye Group are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at katzeneye.com

A Flow Coordinator is responsible for monitoring and assisting with patient flow and scheduling as well as assisting techs/doctors when needed.

**Eyecare Services Partners will now only consider candidates who can verify prior to hire that they either have been fully vaccinated against the Covid 19 virus or have started the vaccine process by having their initial dose before starting in their new position and are committed to completing that process within 30 days of starting work.
Responsibilities:
  • Monitoring doctor schedules to stay on-time of patient scheduling
  • Assuring fee tickets are printed/correct insurance applied
  • Managing flow of patients through the practice
  • Helping answer staff questions regarding patients
  • Cross training to learn workup/scribing/diagnostics to fill in whenever needed
  • Triaging and authorizing Add-On Appointments
  • Troubleshooting/notifying appropriate parties of computer/equipment issues
  • Organize and assisting technicians with tasks such as tonometer tip cleaning, calibrating tear lab, stocking rooms, etc
  • Ordering supplies/inputing orders and packing slips upon delivery
  • Assist with faxes/clinical tasks in NextGen/Other Software
Qualifications:
  • At least two years of experience in a work up position within an ophthalmic practice
  • COA or COT certification is preferred
  • Knowledge of medical and ophthalmic terminology
  • Knowledge of EHR
  • Must be willing to travel to other offices occasionally to meet the demands of business
  • Possess strong communication and interpersonal skills
  • Be a well-organized, team-player with great attention to detail
  • Demonstrate superior computer skills
  • Highly energetic with positive attitude
  • Must be able to walk and stand for eight hours
  • Must be able to type or write legibly in a dimly-lit setting
In Turn We Will Provide:
  • Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and long term disability
  • Company paid life insurance
  • Paid holidays and generous paid time off
  • Paid parking where applicable
  • Team oriented working environment where you are heard and respected
  • Clear career ladder opportunities

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