Xperience Fitness is a growing health and fitness club company with the goal of increasing the amount of people working out in each city we are in. Xperience Fitness has a missionary mindset to serve the 140,000+ members and 900+ employees to allow them to become unstoppable. We are a Company that promotes from within and rewards effort and meeting expectations.

Job Summary:

The Team Member is responsible for checking in all of our members while offering a positive greeting that makes everyone feel welcome in our club. This position reports to the General Manager and provides professional and courteous customer service to all members, especially while handling a complaint or possible issue. The Team Member will need to properly multitask between answering phones, checking in members, offering the proper assistance, finalizing transactions, and maintaining a clean and neat work space.

Schedule:

• Opening shift starting at 4AM on Saturday and Sunday

Responsibilities:

• Providing excellent customer service to all members
• Checking-in all members during the shift
• Offer a proper and positive greeting to all members entering and exiting the club
• Answering, fielding, and transferring phone calls
• Utilizing computer programs efficiently
• Completing pro-shop transactions
• Keeping your work space clean at all times
• Following proper paperwork procedures with all members and prospective members
• Work professionally and effectively with all other employees
• All other duties and responsibilities given by management

Qualifications:

• Prefer front desk or customer service experience but are willing to train the right individual

Skills:

• Focus on the overall Xperience Fitness mission to serve others
• Offer great customer service every time you interact with a member
• Helpful and encouraging nature
• Basic computer skills
• Proper phone etiquette
• Proper verbal and written communication

**XPERIENCE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER**

Job Type: Part-time

Pay: From $11.00 per hour

Shift:

• Morning shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Woodbury, MN 55125: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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