Office Support Specialist Job at Great Lakes Water Authority

Great Lakes Water Authority Detroit, MI 48226

Salary: $32,412 - $52,059

We are looking for an Office Support Specialist (OSS) to support the day-to-day activities of the Information Technology (IT) Team’s Print Shop. The OSS will plan, organize, lead and champion a variety of business operations and specialized administrative activities for GLWA’s Print Shop. In this role, you will use multiline phones, maintain print requests, retrieve & organize Print Shop supplies, handle information requests, data entry, recordkeeping, and conduct inventory and analyses for the GLWA IT Print Shop team.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:
  • Follow-up via telephone and email with team members to complete a printing task or request; provide updates on Print Shop requests.
  • Conduct supply inventory audits and analyses to ensure timely and efficient ordering of Print Shop supplies to support requests for GLWA and DWSD.
  • Retrieve, carry, and stock inventory and supplies as they arrive in the docking area or the Print Shop.
  • Check arithmetic computations and balance figures; operate standard office equipment such as personal computers, printers, copiers, scanners, fax, etc.
  • Monitor DWSD and GLWA Board calendars to ensure board documents are available when needed.
  • Perform routine correspondence in response to inquiries and complaints and handle regular contacts with other groups, areas, or teams within GLWA and DWSD related to printing requests.
  • Microsoft Word and Excel: Intermediate Level of proficiency
  • Routine clerical operations
  • Office dynamics and organizational structure
  • Basic business and statistical concepts
BENEFITS:
Comprehensive benefits package effective 30 days after employment, including health, vision, dental, tuition reimbursement, 401k, and team member discount programs.

REQUIRED EDUCATION AND EXPERIENCE:
  • High School Diploma or GED
  • Minimum one (1) year of experience performing clerical or administrative support
  • Possess a valid Michigan Driver’s License and the ability to drive a motor vehicle on all terrain
  • Follow security and safety policies and procedures in carrying out work duties.
OTHER REQUIREMENTS:
  • Must have a valid Driver’s License
GLWA is an equal opportunity employer


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