Office Specialist Job at Accolade, Inc.

Accolade, Inc. Scottsdale, AZ 85255

Scottsdale, AZ
time type
Full time
posted on
Posted 30+ Days Ago
job requisition id
REQ202210-083
About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%.
Role overview
The Office Specialist, reporting to Manager, Facilities, is responsible for providing office services by implementing administrative systems, procedures, policies, and manages the day-to-day work that keeps the office running efficiently.
In this position, you will also handle administrative duties & requests, directly supporting leadership team members.

A day in the life…
  • Maintains administrative workflow by studying methods; implementing cost reductions; developing reporting procedures to ensure maximum efficiencies
  • Upholds rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; and resolving problem situations
  • Provides information to stakeholders (employees and senior leadership) by answering questions and requests in a timely fashion
  • High level calendar management skills, to assist Coordinator with conference room scheduling as needed
  • Assist with onboarding of new employees by providing tours and procedural training
  • Demonstrated ability to maintain confidential and sensitive data
  • Primary point of contact for contracted facilities vendors and monitoring PHI compliance
  • Maintains and monitors service contracts, inspection, maintenance and other facility-related logs, including building and facility systems and services, and office equipment
  • Assists with office moves and reconfiguration projects (in close coordination with Onboarding Manager, Facility Manager and IT)
  • Monitors routine facility maintenance including: janitorial, document shredding, HVAC adjustments, parking validation, etc.
  • Work with Coordinator to manage missing temp badge issues
  • EE Photo’s – takes picture, uploads to PM for ID badge to be prepared
  • Assists with shipping tasks: Termed EE’s belongings (providing home address to Coordinator while keeping maintaining confidentiality)

What we are looking for…
  • General office experience
  • Management experience; project management or related duties
  • High level calendar management skills
  • Demonstrated ability to maintain confidential and sensitive data
  • Attention to detail
  • Highly organized and able to prioritize work and tasks

We strongly encourage you to be vaccinated against COVID-19.
What is important to us...
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others
Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare
We're curious and act big - not afraid to knock down barriers or take calculated risks to change the world, one person at a time.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at
ReportFraud.ftc.gov
. You can also report it to your state attorney general.

To review our policy around data use, visit our
Accolade Privacy Policy Page
. All your information will be kept confidential according to EEO guidelines.
Accolade




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