The City is offering a $2,500 hiring incentive to new hires for Caseworker II which will be paid in accordance with A.R. 2.55.

City of Phoenix employees who refer candidates to this position may be eligible for a referral incentive. Candidates must list the name and employee ID number of the current employee.

The City of Phoenix Office of Homeless Solutions is seeking creative, data-driven, solutions-oriented professionals to help make meaningful impact within the homeless services system in the region. Currently, there are Caseworker II vacancies in the Human Services Department.

The Office of Homeless Solutions engages in outreach to individuals, unaccompanied youth, families, and veterans. The Caseworker ll works with community organizations, neighborhoods and police, responding to the needs of homeless individuals and families. They provide outreach and meet clients where they are located in the community.

The Caseworker II develops and implements casework plans and strategies designed to meet client needs and goals in attaining economic self-sufficiency, and social and emotional well-being. Client needs relate to areas such as housing, finances, education, employment, health, and substance abuse. Work involves engaging, interviewing, triaging, determining eligibility for social services, counseling, conducting site visits; and providing follow-up.

Responsibilities include assisting the homeless population in providing emergency temporary shelter, case management, crisis intervention, community outreach, and resources in developing case plans to assist in becoming self-sufficient. Additionally, this position includes assisting with the City's PHX C.A.R.E.S., a coordinated response for neighborhoods and individuals experiencing homelessness through education, resources, and encampment cleanups .

• Thrives in a fast-paced environment and manages stressful situations with competing deadlines in an accurate and efficient manner.
• Has the ability to conduct outreach in neighborhoods and communities throughout the City of Phoenix.
• Possesses a broad understanding of homeless and housing programs, including outreach services, access centers shelter programming and supportive housing.
• Has a background in peer support services and models.

$19.70 (minimum) - $29.96 (maximum) hourly / $40,976.00 - $62,316.80 annually. Candidates may be hired up to $62,316.80 depending upon qualifications.

A comprehensive benefits package is offered which includes traditional pension with employer and employee contributions; choice of medical HMO, PPO, or HSA/HDHP plan; wellness incentive of up to $720 annually; dental; vision; life insurance; long-term disability; 401(a) and 457 plans; medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan; bus/light rail pass; tuition reimbursement program; paid time off includes 12.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days. Additionally, effective 10/1/2022, Paid Parental Leave is now offered to eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption or foster care placement of a child during a 12-month period.

For more details, visit: Unit 007 Benefits

Pension Information

• Two years of experience in casework management, counseling, working with crime victims, or related activities.
• Bachelor's degree in social work or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
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The minimum qualifications listed above, plus:

• Experience in providing homeless and crisis intervention services.
• Experience working with homeless services organizations directly.
• Experience with the coordination of referrals on the issue of homeless services.
• Experience with HMIS and/or documenting and updating client case notes and services provided.

Recruitment closes January 5, 2023. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and generates a one time use only list. Once interviews are conducted and candidates are selected, this job posting will be considered closed and candidates will no longer be in consideration for the position applied for. This posting will not result in any ongoing eligibility list.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

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Caseworker II, JC:07110, ID# 48108, 12/19/22, USM, RAL, Benefits:007

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.