Office Manager Job at Pediatric Dental Associates & Orthodontics of Alabama

Pediatric Dental Associates & Orthodontics of Alabama Birmingham, AL 35233

Our Birmingham office location is hiring a Office Manager/Team Leader! We are looking for a candidate that has a dental background and experience leading a team.

The Office Manager/Team Leader at Pediatric Dental Associates is responsible for overseeing the daily operations of the office and its various support services. The Team Leader resolves and addresses issues and may serve as the first point of contact for internal and external partners and patients. Partnering with the Operations Manager, the Team Leader establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. The Team Leader ensures compliance with established corporate standards and may be responsible for reviewing and evaluating the work and performance of subordinates

Job Duties Include:

  • Oversee staff scheduling to ensure full coverage
  • Ensures patients are booked according to Doctor/Staff schedules
  • Reviews and approves employees schedules and addresses coverage needs
  • Proactively communicates with team members to relay important information regarding policy and procedures
  • Responds efficiently to patient and physicians needs
  • Trains, develops, and manages staff to meet performance standards
  • Prepares employee performance evaluations
  • Ensures records are stored securely and are compliant
  • Verifies office employees’ licenses are updated yearly
  • Runs and analyze management reports
  • Manages, reviews, and submits employee payroll
  • Performs other duties as assigned

Required Education and Experience

  • High school diploma or equivalent
  • 3-5 years of recent and relevant experience working in the Dental field required. Experience as licensed Hygienist or long-term Dental Assistant is helpful.
  • Past office management of three or more employees and demonstrated leadership capabilities required
  • Proven customer service and scheduling experience required
  • Knowledge of Dental terminology, insurance codes and Dentrix Software preferred
  • Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities
  • Must possess a high level of flexibility and tolerance to adjust to changes in work loads and assignments
  • Valid driver’s license is required

Pediatric Dental Associates & Orthodontics is an Equal Opportunity/Affirmative Action Employer committed to fostering a diverse, equitable and family-friendly environment in which all employees can excel and achieve work/life balance irrespective of race, national origin, age, genetic or family medical history, gender, faith, gender identity, and expression as well as sexual orientation. Pediatric Dental Associates & Orthodontics also encourages applications from individuals with disabilities and veterans.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • What are your pay expectations?

Experience:

  • Management: 3 years (Required)
  • Dental: 1 year (Required)

Work Location: In person




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