Office Manager Job at InSight Vision Center
InSight Vision Center Fresno, CA 93720
Position Purpose:
Responsible for directly supervising the satellite office operations of Insight Vision Center. Oversee the front office, back office, eligibility, referrals, surgery scheduler, and optical personnel for the practice; approximately 12 staff members. Coordinates front office functions with multiple clinics. Resolves patient and staff complaints to a satisfactory conclusion. Maintains staff schedules and attendance to ensure clinic functions optimally.
Job Duties:
· Supervise employees.
· Manage back office and front office flow of patients and maintain efficient schedule.
· Maintain stock of supplies.
· On-going staff training as needed and keeping records of training times.
· Meet with administrator weekly for updates regarding any practice issues or concerns, discuss efficiency of the office and overall care of the clinic.
· Oversee training of clinical and reception/scheduling staff to ensure excellent quality patient care.
· Supervise all patient care processes.
· Work with Administrator regarding staff development, staff discipline and appraisals.
· Perform other job-related tasks as requested by Administrator or Physicians.
Requirements:
· High school diploma or equivalent.
· Two (2) years previous experience in managing employees.
· Excellent decision-making, organizational, and oral and written communication skills.
· Ability to analyze and solve problems and work independently.
· Ability to interact with physicians/staff/patients/public.
· Basic knowledge of Medicare, BCBS, Medicaid and private insurance regarding benefits, coverage, and co-payment schedules/patient collection techniques.
Preferred:
· Knowledge and experience with ophthalmology practice
· Familiarity with Nextgen Practice Management Software and EHR
· Bilingual (Spanish)
Job Type: Full-time
Pay: $28.00 - $38.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Medical specialties:
- Surgery
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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