Overview:

At VNA Health at Home, we see every day as a chance to create a positive impact. We lead through our values centered on compassion, inclusion, integrity, excellence and collaboration. Our innovative services and specialty programs recognize the needs of each patient and promote the highest quality of life. Our goal is to ensure all services consistently exceed quality measures and the expectations of patients and referring physicians.

Responsibilities

The Nurse Support Coordinator supports the location's Director, Clinical Services and facilitates the completion of documentation to comply with regulatory, operational and financial requirements.

• Responsible for obtaining authorizations, benefits coverage and requested updates for continuation of services. Notifies Director, Clinical Services (DCS) as needed to ensure necessary information and documentation is obtained.
• Completes the intake referrals according to established processes ensuring complete, accurate timely information.
• Acts as a clinical intermediary for the field staff including but not limited to:updates or changes in physician orders, takes laboratory results and communicates results appropriately, enters ICD-9 codes.
• Ensures the processes for physician orders (485's), recerts, OASIS assessment data entry, updates and changes are completed in an accurately and timely manner.
• Performs a wide range of functions critical to the success of the organization's branch location including but not limited to: customer and clinical support, branch intake support, data entry and medical records entry for patient health information.
• Serves as a primary point of contact and coordinator of activities for all external and internal customers, including patients, other health care providers and branch staff.

Qualifications

• Current RN or LPN license in good standing to operate in the state serviced.
• Minimum two years related experience.
• Excellent organizational, interpersonal and communication skills.
• Good computer skills, familiar with multiple software programs including Windows based programs.
• Strong clinical skills.