Network Manager Job at City of Escondido
This position is open until filled.
A first review of applications will take place during the week of October 17, 2022. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.
If you want to join a hard-working team that shares a commitment to keep the City of Escondido safe, clean and efficiently run, consider a career with the City of Escondido. We have an opening for the position of Network Manager in our Information Systems Department/Network & System Administration Division. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website.
Under administrative direction, directs, manages, supervises, coordinates, and supports the local and wide area networks and office automation/enterprise systems within the Information Systems Department; coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the Director and Deputy Director of Information Systems.
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
Plans, directs, coordinates, and reviews the work plan for assigned staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
Instills City culture through team building exercises, communication, creating ongoing educational and certification opportunities, and overall inclusion.
Oversees and participates in the development and administration of assigned Division’s annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
Ensures the availability of network services; monitors network operations to identify performance and capacity issues; monitors systems to control and support network traffic; identifies utilization and performance issues; makes recommendations to enhance network performance.
Performs planning services for local and wide area network growth, which supports the City’s strategic direction.
Researches, recommends, procures, installs, tests, and maintains a variety of network and office automation software upgrades and programs.
Works with other departments to define appropriate strategies for optimal use of office automation and network systems; develops and implements changes and improvements.
Investigates, analyzes, and resolves highly complex network related problems; resolves compatibility problems; troubleshoots systems hardware and software problems; recommends and implements changes and improvements.
Oversees and provides technical assistance to employees who experience problems using office automation systems and network systems.
Directs and assists with the design, presentation, and maintenance of ongoing training programs for network security, office automation systems, and a variety of PC and mobile/tablet-based applications, including preparation and maintenance of user procedural documentation and training materials, and ensuring that City employees are receiving appropriate technology training on an ongoing basis according to their job duties.
Researches, designs, and executes disaster/recovery plans.
Resolves difficult and complex network issues through effective utilization of information systems staff and use of vendor contracts; maintains a customer service orientation with the various users to ensure their needs are being met in a cost-effective manner.
Provides responsible staff assistance to the Director and Deputy Director of Information Systems; conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to network programs, policies, and procedures as appropriate.
Serves as the liaison for assigned Division to other divisions, departments, and outside agencies; negotiates and resolves sensitive and controversial issues.
Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
Performs related duties as required.
QUALIFICATIONS
Knowledge of:
Operational characteristics, services, and activities of a comprehensive local and wide area network program.
Operational characteristics and capabilities of a variety of information systems including network and personal computer operating systems, hardware, software, applications and peripheral equipment.
Principles, practices, methods, and techniques used in network development, maintenance, and administration.
Methods and techniques of evaluating network performance and capacity.
Methods and techniques of resolving complex network system compatibility and integration issues.
Network protocols, routing equipment and wiring systems.
Principles and practices of network quality assurance.
Principles and practices of network security and administration.
Methods and techniques of developing technical manuals and instructional materials.
Training techniques used in office automation applications and general computer applications.
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of supervision, training, and performance evaluation.
Principles of customer service.
Pertinent federal, state, and local laws, codes, and regulations.
Ability to:
Oversee and participate in the management of a comprehensive local and wide area network program.
Oversee, direct, and coordinate the work of lower-level staff.
Select, supervise, train, and evaluate staff.
Participate in the development and administration of division goals, objectives, and procedures.
Research, analyze, and evaluate new service delivery methods and techniques.
Conduct research and make recommendations using sound independent judgment.
Develop and present effective training programs for all areas of responsibility.
Organize work and establish priorities to meet needs of users.
Prepare and maintain procedural manuals and a variety of related records and reports.
Prepare and administer large program budgets.
Prepare clear and concise administrative and financial reports.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Interpret and apply federal, state, and local policies, laws, and regulations.
Demonstrate an awareness and appreciation of the cultural diversity of the community.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Experience: Five years (full-time equivalent) of increasingly responsible local and wide area network management experience including two years of administrative and supervisory responsibility. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing.
SELECTION PROCEDURE
Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process.
When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination may be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status.
In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®.
Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form.
The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.
Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt.
VETERANS' PREFERENCE
Eligible individuals are those who meet the following criteria:
Served in the U.S. armed forces- Received an honorable discharge
- Did not retire from military service
- Seeking employment with the City of Escondido for the first time.
Escondido is a general-law city with a Council/Manager form of government. The "Hidden Valley" covers a 37 square mile area, and our 150,000 residents enjoy a full range of services provided by over 1,000 City employees, including police and fire protection. We are proud of our rich agricultural heritage and the cultural diversity of our present-day community, and invite you to share our bright future.
EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request.
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