Job Responsibilities:

Medical Receptionist will greet patients and visitors with a friendly, positive demeanor while assisting them in an effective, timely manner and ensuring the office runs smoothly by following all policies and procedures.

Status: Full Time/ M-F/ No weekend/ No Holiday

Medical Secretary/ Receptionist Essential Functions:

• Welcomes patients and visitors by greeting them in person or on the phone.
• Assists patients with the check-in and check-out process.
• Addresses patient inquiries by assisting or directing them to the appropriate person.
• Ensures all required patient information is obtained and entered into eClinical Works at every visit.
• Works diligently to ensure all co-pays and patient balances are collected at the time of service.
• Protects patients’ rights by maintaining strict confidentiality of personal and financial information.
• Communicates well with the clinical staff in order to ensure patients are seen timely.
• Assists in scheduling patients in person or over the phone to ensure the needs are met for both the patient and the provider.
• Maintains all financial related items such as petty cash logs, daily reconciliations and all other required reporting.
• Travels to multiple office locations.
• Flexibility in regards to work schedule.
• Performs various other tasks as assigned

Medical Secretary/ Receptionist Skills and Qualifications:

• High school diploma or equivalent
• Experience as a medical receptionist role highly preferred
• Electronic Health Record (EHR) experience preferred
• Effective verbal communication
• High level of professionalism
• Strong customer service skills
• Telephone skills
• Strong organizational skills
• Attention to Detail
• Patient scheduling abilities
• Multi-tasking abilities
• Time management
• Maintain a high professional level of confidentiality
• Dedicated team player who is dependable and willing to assist in any way possible

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Nephrology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Akron, OH 44302: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: One location

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