Medical Biller - Patient Accounts Job at Trinity Health - Grand Haven

Trinity Health - Grand Haven Remote

JOB STATUS: Full Time, M-F, remote following training period

What are the Minimum Skills, Experience and Educational Requirements?

  • High school graduate with courses in business, computers, bookkeeping and accounting. Ability to read, write and speak English language effectively.
  • One-year experience in accounting and computer preferred.
  • Ability to operate office machines.
  • Experience with health insurance billing and payment procedures.
  • Hand eye coordination and finger dexterity.
  • Flexible and able to adapt to change readily.
  • Good communication skills to contact insurance carriers, initiate correspondence, understand medical and insurance terms.
  • Typing ability of 60 words per minute.
  • Ability to sit for extended periods of time, deal with frequent interruptions and stay on task.
  • Command of English language with good spelling, punctuation and grammar skills.
  • Pleasant speaking voice with the ability to communicate well with the public.
  • Able to work as part of a productive, energetic and enthusiastic team.
  • Must be precise, concise and focused on details.

What are the Essential Job Functions and Responsibilities?

  • Participate, communicate, interact and assist patients, the public, employees (inter and intra departmental), supervisory, management and administrative personnel with a positive effect on all.
  • Run daily “Auto-Gen” reports.
  • Correct Electronic Billing System edit reports.
  • Bill appropriate third party payer and/or patient.
  • Review, analyze and re-bill open accounts.
  • Document correspondence on Hospital Information System from third party payers and/or patients (follow-up).
  • Notify Utilization Review of MPRO denials (follow-up).
  • Bill secondary insurance after primary carrier payment and bill tertiary insurance after secondary insurance payments (follow-up).
  • Communicate any system issues with the Systems Support Specialists, i.e. denials, underpayments, modifiers, etc. along with examples of the issues.
  • Maintain a current status of unpaid large dollar accounts and high aged accounts and inform the Patient Accounts Manager of the status of the accounts at the monthly Patient Accounts staff meeting (follow-up).
  • Process insurance company refund checks in the Hospital Information System.
  • Handles incoming phone calls and sets up accounts on payment arrangements.
  • Performs other duties as assigned.

What are the Critical Demands of the Job?

  • Must be able to sit approximately 70% of the day as required.
  • Must be able to type/keyboard at least 60% of the day as required.
  • Must be able to open file cabinet drawers using push/pull force.
  • Must be able to lift 40 lbs. to a maximum 4 – 5 feet.

What are the Working Conditions?

  • Works in heated, lighted and ventilated areas.
  • Work area is very pleasant.

What Perks or Benefits Can You Look Forward to?

  • Low cost benefits including medical, dental, and vision available to you and your dependents
  • FSA/DCRA
  • 401k/Roth, Financial Wellness Benefit
  • Education reimbursement
  • Generous Paid Time Off plan (PTO)
  • 6 Paid Holidays
  • Employee discount in the café, gift shop and pharmacy

Job Types: Part-time, Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift

Education:

  • High school or equivalent (Required)

Experience:

  • accounting and computer: 1 year (Preferred)

Work Location: Remote




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