Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks.

Support SCAN members and non-SCAN members who are experiencing or are at risk of experiencing homelessness with managing their own health by providing support and coordination of care with the Healthcare in Action clinical team. Assist in improving health outcomes in members through education, support, and the relaying of shared experiences. Care is delivered through a mobile van setting or on the street.

Responsibilities include:

Take vitals and medical histories, document patient’s health conditions; assist with wellness exams, administer vaccinations and draw blood for lab tests (if necessary). Assist with wound care and patient monitoring.

Engage with providers and patients to create a trusting environment. Maintain a safe, efficient, and pleasant environment conducive to optimum patient wellbeing, in conformance with recognized standards. Function in a collaborative relationship with physicians and other health care professionals in the clinical management of patients. Maintain a good working relationship with other personnel, medical staff, and administration.

Follow company policies and procedures:

· For the proper handling of lab specimens and biohazardous waste.

· Document patient visit/interaction accurately and timely.

· Report suspicious, unethical, or illegal conduct and cooperate with approved investigations and inspections.

Develop an understanding of Health Plan’s encounter data submission process and CMS requirements. Participate in the grievance, audit and continuing education, quality assurance, and quality improvement programs. Serve as an on-going resource to providers and case management teams. Serve on and participate in appropriate clinical committees, as assigned.

Contributes to team effort by accomplishing related results as needed.

Actively supports the achievement of Healthcare in Action’s Vision and Goals.

Other duties as assigned.

Qualifications and experience:

• Graduation from an accredited Medical Assisting progam required. Associate's Degree preferred
• Current California MA certificate is required.

• 2+ years of MA experience working in a medical office or hospital setting; preferred.

• Understanding of ICD-10 Coding preferred.
• Strong interpersonal skills with the ability to build relationships with providers and patients.
• Excellent verbal, written communication and listening skills both in-person and on the phone required.
• Ability to work on a team and maintain good working relationships with staff and patients required.
• Excellent customer service skills required. Ability to be culturally sensitive and work with a diverse, geriatric patient population
• Ability to maintain quality, safety and /or infection control standards.
• Knowledge of and/or ability to learn and use computer-based applications such as MS Office and electronic medical record systems.
• Knowledge of medical records and appropriate documentation requirements.
• Ability to maintain patient confidentiality required. Knowledge of HIPAA requirements.
• Ability to remain calm and be resourceful in emergency situations required.
• Ability to maintain a professional demeanor at all times.

Covid-19 Vaccination Policy

To ensure a healthy and safe work environment, if you are selected for this position, your job offer with Healthcare in Action will be contingent upon being fully vaccinated and providing proof of your COVID-19 vaccine within 3 days after your start date. Generally, you are considered fully vaccinated 14 days after receiving the last dose, as recommended by the manufacturer, of a vaccine that has been authorized by the FDA for use in the United States, including vaccinations that have been approved pursuant to an Emergency Use Authorization. If fully vaccinated outside of the United States, the vaccination must be listed for emergency use by the World Health Organization (WHO). If you cannot receive the vaccine because of a disability/medical reason or sincerely-held religious belief, you may request an accommodation to this requirement by contacting the Healthcare in Action leadership team. Learn more about the COVID-19 vaccination here - https://www.cdc.gov/coronavirus/2019-ncov/vaccines/index.html

What's in it for you?

• A competitive compensation and benefits program
• Generous paid-time-off (PTO)
• Ten paid holidays per year
• Company paid Life Insurance
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At Healthcare in Action we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Healthcare in Action is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Application Question(s):

• Do you have experience with and comfort working with patients experiencing homelessness, as well as those with active mental health and substance use conditions? (Please describe your experience below.)

Experience:

• MA in a medical office or hospital setting: 2 years (Preferred)

License/Certification:

• Certified Medical Assistant (Required)

Work Location: On the road

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