Loss Prevention/Safety Investigator (Detective) Job at NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) Pensacola, FL 32507

$16.75 an hour

Applicants must apply online via the Navy Exchange website, https://www.mynavyexchange.com/nex/work-for-us and click "Work for Us."

To apply, please access our website by clicking on the link below and search for job number 230001GY

or click the link below to navigate directly to the listing: https://nexcom.taleo.net/careersection/jobdetail.ftl?job=230001GY&lang=en

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Navy Exchange Service Command (NEXCOM) offers flexible schedules, relocation and world class benefits, including Continuity Priority Placement for our military service family members.

A few of our benefits include:

Come and learn more about our competitive salaries and benefits that begin on DAY ONE that include:

⭐ Federal Healthcare
⭐ Dental, Vision, 401(k) & Pension Plan
⭐ Accrual of paid time off (PTO) beginning on day one
⭐ Tuition reimbursement program
⭐ Continuity Programs for Military Spouses
⭐ Pet Insurance for your furry family members!
⭐ Tax Free shopping, worldwide, at any Navy Exchange location
⭐ . . . . and much more!

Just remember, you don't have to be affiliated with the military to work for us!
Learn more about our mission here at the Navy Exchange Service Command by visiting NEXCOMjobs.orgtoday!

Come and learn more about our competitive salaries and benefits that begin on DAY ONE by visiting us at our IN PERSON job fair at Sanders Beach-Corinne Jones Resources Center on May 31st, 2023 from 9am to 2:30pm - email amanda.beasley@nexweb.org to RSVP and reserve your slot today!

Location:

Sanders Beach-Corinne Jones Resource Center

913 S I St, Pensacola, FL 32502

9am – 2:30pm

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Job Summary: Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.

Duties and Responsibilities: Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses. Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems.

- Consistent with established NEXCOM Loss Prevention Safety LPS policies procedures and standards detect and detain individuals suspected of shoplifting. Investigates other suspected incidents of fraud waste and abuse as directed.

- Prepares case reports investigative notes and processes evidence in accordance with NEXCOM LPS standards.

- Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers cash offices retail inventory controls and service operations.

- Conducts investigative research as directed of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and the In-Store Processor as well as other investigative tools.

- Conducts Accident Investigations involving associates and customers in accordance with prescribed NEXCOM guidelines to include report writing and obtaining photographic evidence as necessary. - Maintains absolute confidentiality of all investigative research and case information.

- Maintains physical security of NEX facilities adhering to site specific Opening Closing procedures Key Controls Electronic Article Surveillance policies and Intrusion Detection System alarm controls and response procedures.

- Maintains fire safety controls and precautions by conducting inspections as directed of fire suppression systems emergency equipment and potential workplace hazards.

- Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures.

- Monitors Known Theft evidence Lost Found programs and Access Control policies specific to the assigned Navy Exchange facilities.

- Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.

- Testifies as necessary in criminal and civil court proceedings to include Military Courts Martial and other military command disciplinary proceedings and administrative hearings.

- Adheres to prescribed work schedules as determined to be in the best interest of the NEX.

- Maintains a professional image and demeanor in appearance and communications at all times.

- Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.

- Promotes and adheres to NEXCOM LPS programs such as Civil Recovery Y.E.S. for juvenile shoplifters Code Adam and the IDEAS Reward Program.

- Maintains a thorough knowledge of factors contributing to inventory shrinkage specific High Shrink Departments and current strategies in place to address shrinkage concerns.

- Assists as directed in the LPS training and awareness initiatives of NEX associates. Performs other related administrative investigative duties as assigned. Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination.

Please Note: This position is included in a bargaining unit agreement between Pensacola Navy Exchange Pensacola Naval Air Station, Pensacola Florida and Retail, Wholesale and Department Store Union Mid-South Council.

U.S. Citizenship Required

Qualifications

GENERAL EXPERIENCE 1 year responsible experience in clerical office or retail sales store work of any kind which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.

AND SPECIALIZED EXPERIENCE 1 year experience which clearly demonstrated that the applicant posses a knowledge of general law enforcement methods and techniques or experience in investigative type work which included the protection of property equipment or materials and person-to-person relationships in maintaining various rules and regulations.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE For 2 years experience 1 year of academic study above the high school level which included 6 semester hours in policy administration police law evidence investigation criminology law enforcement or similar subjects may be substituted for each year of experience.

Job Type: Full-time

Pay: $16.75 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Choose your own hours
  • Monday to Friday
  • On call
  • Weekend availability

Work Location: In person




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