JOB SUMMARY:

The Loan Operations Specialist Iwill be responsible for performing a variety of Loan Operations duties. It will include, but not limited to loan report review, paid out loans, release of collateral documents, image basic misc. items, basic loan maintenance, review installment loans for accuracy, working exceptions for mortgages, titles, & insurance, DMV title work, answer telephones and emails, assist customers & employees with minimal help from manager, filing, gl balancing, incoming mail, quoting payoffs, process loan payments and payoffs, outgoing wire input in system.

JOB PURPOSE:

This position will work closely with the Loan Operations Department, Loan Operations Manager, and Credit Card Manager.

ESSENTIAL FUNCTIONS:

• Responsible for all paid out loans and releasing collateral
• Imaging of basic loan documents.
• Loan Maintenance
• Review installment loans for accuracy
• Work Exception list for mortgages, titles, & insurance
• Answer telephones and emails to assist customers and employees with minimal help from manager
• GL balancing
• Incoming mail
• Quote Payoffs
• Process loan payments and payoffs

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, generally 8:15 a.m. to 5:00 p.m. Department personnel will rotate Friday hours ending at 6:00pm.

QUALIFICATIONS:

High School diploma or equivalent.

Knowledge of general banking operations

Excellent organizational skills

Ability to multi-task in a fast-paced environment

Excellent customer service and communication skills, responds promptly to customer needs

Attention for details, logical thinking, and results oriented

Ability to work individually and as a team player

Goal oriented and strive to continuously build knowledge and skills

Please note this job description may not cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Walhalla, SC 29691: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Loan processing: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

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