Looking for an enthusiastic, team-oriented, leasing professional for our beautiful community in Fort Worth, TX. We have 348 homes right in the heart of North Fort Worth and an amazing team to join!

Do you enjoy building relationships while offering a high-level of customer service?

Do you enjoy speaking to all types of people and creating a sense of community among your residents and prospects?

Join our award-winning team as a Leasing Professional!

Ascent Residential is seeking savvy social media and marketing minded individuals to join our winning team as a Leasing Professional in North Fort Worth! Competitive bonus structure for acquired leases! We want to help you become a Leasing Rock Star!

Responsibilities and Duties

General Office/Administrative Responsibilities:

Receives phone inquiries directing the call to the proper party or recording messages correctly;Receives phone calls from prospective residents obtaining necessary information from caller, quotes availability of specific apartments and prices, and encourages the prospective resident to schedule a visit to the property.Meets with prospective residents, answers prospects questions, conducts property and apartment tours with prospects to include upstairs and downstairs levels, obtains necessary initial information from prospect, and reviews lease requirements summary with prospect taking professional measures to solicit prospect to complete an application form;Prepares and maintains complete resident file system assuring all necessary forms, records, leases, agreements, etc., are contained in the file and are kept current taking necessary steps to maintain current status of each file;Record resident service requests accurately and in detail to assist the maintenance team in the timely completion of all requests.Schedule and inspect apartments for turnkey service.Receive and acknowledge resident notices and prepare files.Assist in lease renewal procedure by:Complete lease renewal printout and submit to manager for approval.Send renewal letters to those residents you are unable to reach by phone.Type new leases and all applicable addendums.Assemble move-in packages.Keep market survey of competitor rates up to date weekly and visit competitors three times annually. Keep all filing current. Operate office alarm system in conjunction with opening and closing the office. Deliver thorough move-in presentation to new residents. Calculate daily rent, prorate charges, late fees, and percentages (multiplication, division, addition and subtraction skills necessary).

Customer Service Responsibilities:

Communicate clearly to residents, both verbally and in writing, using proper grammar and spelling.Carry and deliver boxes, flowers, newsletters, correspondence, etc. to residents' apartments. Demonstrates customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a calm and open manner from coworkers and residents. Responds sensitively to concerns/complaints and exhibits a sense of urgency.

Company Responsibilities:

Assists the Community Director and Assistant Community Director with other tasks as required.Embraces and executes the vision, mission, and beliefs of the Company.Is punctual and present at work when scheduled.Flexible with the work schedule, including availability to work weekends, evenings, and/or holidays.

Physical Demands and Work environment:

Sedentary work typically in an office or outdoor environment.Lifting and carrying up to 25 pounds is occasionally required.Stooping, crouching, reaching, and standing are occasionally required.Walking, talking, hearing, and seeing with close visual acuity are frequently required.Keying data is repetitive motion and is frequently required.The position is not substantially exposed to adverse environmental conditions.Walking and driving a golf car on the property may be required.Driving to client and/or corporate locations is sometimes required.

Job Essentials: Ascent Residential is a drug free, harassment free workplace. All candidates must pass a drug screen and an extensive background check. Ascent Residential is an equal opportunity employer and does not tolerate harassment, discrimination or retaliation.

Qualifications and Skills

EDUCATION AND EXPERIENCE REQUIRED:

MUST HAVE ONE YEAR OF LEASING EXPERIENCE!
Excellent written and verbal communication skills providing for effective communication with residents, prospects, employees, peers, vendors, owners, etc. Computer software experience to include MS Word, MS Excel, MS Outlook, and OneSite. Basic understanding of Federal, State and local Fair Housing laws. High school degree required, college degree preferred.

License(s) or Certification(s) Preferred:

Valid driver's license and current automobile insurance is required.

Benefits

Competitive Benefits including medical, dental, and vision, and many paid holidays. Also onsite living benefits available.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Experience:

• Customer Service: 1 year (Preferred)
• Property Management: 1 year (Required)

Work Location: In person

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