$13.85/per hour

This is a part-time, temporary position not eligible for benefits.

Varies, Monday - Thursday, AM or PM, Not to exceed 19.5 hours per week

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

Provides in-person, front-line student support in a computer classroom/lab for diverse adult education students. Assists and guides students with log-in support for learning platforms, email, technical troubleshooting, and related computer usage matters. May also perform related data entry functions using program databases and spreadsheets. Must demonstrate patience and the ability to develop a positive rapport with a diverse population of adult education students. Also provides in-person administrative and technical support for instructors.

50% - Supports students and instructors in a computer-equipped classroom; resolves log-in issues; guides student use on multiple learning platforms; maintains logs and data spreadsheets; troubleshoots equipment and software issues; supports student registration process
25% - Collaborates with instructors, staff, and managers to support student success; provides appropriate hands-on workshops as needed; monitors laptop checkout procedures and laptop inventory; reports technical issues; ensures secure storage of equipment
25% - Assists with data entry and other related tasks in support of operations at the location

A. High School Diploma or equivalent
B. Demonstrated proficiency with technology use, computer programs and software (e.g., MS Office, Google, databases, online learning platforms)
C. Experience in customer service environment, demonstrating support and building positive rapport
D. Effective written communication and organizational skills
E. Demonstrated ability to establish cooperative working relationships and work effectively on a team while performing assigned duties

A. Associate’s degree
B. Prior experience in an educational environment assisting students and/or instructors with technology needs

May be required to travel to various locations; may be required to work various hours and shifts.

This position will be located at: RSC Southern - 3320 S. Price Rd, Tempe, AZ 85282

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Open until filled

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.