Lab Pathology Support Assistant - Days - Scottsdale Shea Medical Center Job at HonorHealth

HonorHealth Scottsdale, AZ 85260

Overview

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.

Join us. Let’s go beyond expectations and transform healthcare together.

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.

As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered.
Responsibilities

Job Summary
The ANATOMIC PATHOLOGY SUPPORT ASSISTANT is responsible for supporting the Anatomic Pathology department and Pathologists with clerical and ancillary duties. Is responsible for producing quality patient care through Laboratory Services to patients of all age groups. Maintains confidentiality in the handling of all laboratory data. Will act as "frontline" representative for the department and must maintain a polite and friendly disposition.

Supports Anatomic Pathology by providing administrative operational functions including triaging and processing complex specimen orders in a timely manner with minimal guidance, assisting with the preparation of clinical reports, handles add on orders, and requests for additional materials to assure excellent quality and customer service.

Handles routine telephone inquiries and messages courteously and efficiently. Refers other inquiries to appropriate person and follows through with requests, takes messages, transfers calls and/or investigates situations as needed.

Maintenance of records and assistance with front office duties to include patient and provider interactions by phone and face to face, result retrieval, and coordination of samples/documents with pathologist and lab management.

Handles special requests for reference lab testing and tracks the entire process including the request to outside facilities for materials through to the receipt of the results.

Prepares materials for shipping to outside facilities and reference labs and unpacks the return of materials as well.

Participates in managing archived slides/blocks including sending for long term storage and retrieval requests.

Other duties as assigned
Qualifications

Education
High School Diploma or GED Required

Experience
Excellent communication and computer skills Required
1 year Laboratory Experience Required


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