IT Systems Engineer III Job at Bell and Howell, LLC
Location: Durham, NC
Summary:
Reporting to the IT Manager, Infrastructure, the IT Systems Engineer III is responsible for supporting, designing, and architecting the installation, configuration, and maintenance of the corporate server, network, and storage environments.
Job Responsibilities:
Duties and responsibilities include, but are not limited to the following:
- Installs, designs, architects, configures, and maintains server, and database hardware, operating systems, and software. Includes physical, virtual, and cloud-based servers, storage, databases.
- Installs, designs, architects, configures, and maintains storage hardware, operating systems, and software.
- Provides support and troubleshooting of server, network, storage, and database environments.
- Provides support, troubleshooting, and testing for new application and software releases.
- Supports system monitoring, performance tuning, and backup / recovery processes and procedures.
- Interfaces and / or supports the IT Networking Management, IT Service Desk Management, and Security and Compliance teams as necessary.
- Documents/follows and ensures standardized processes/procedures, IT Security policies, principles, and practices.
- Contributes to team efforts by accomplishing related results in a cooperative and supportive manner.
- Provides on-call 24 x 7 support on a rotating basis.
Competencies (Skills, Knowledge and Abilities):
- Strong problem solving and analytical skills.
- Excellent written, verbal, and presentation skills.
- Effectively communicates in all situations.
- Ability to adapt to a constantly changing work environment.
- Advanced working and design knowledge of LAN/WAN and TCP/UDP/IP Networking.
- Advanced experience with firewalls and switching
- Experience with latest security suites such as Crowdstrike, Sentinel One, Checkpoint, etc.
- Server
- Cisco Unified Computing System (UCS) hardware, manager
- VMware 5 – 6.5 ESXi, vCenter, Update Manager, vMotion, VM deployment, standard and distributed switches, datastores
- Windows 2016-2019 Server OS Administration
- Windows Active Directory, Group Object Policy (GPO) Administration
- DNS / DHCP Administration
- File / Print Server Administration
- Windows 10/11 Client OS Administration
- Linux Debian, RHEL, and Ubunto Administration
- Lync / Skype For Business 2010 - 2015
- Microsoft Azure Cloud Administration, Azure AD Connect
- Storage
- NetApp
- UCS Fabric Interconnects
Education and Experience:
- Bachelor of Science in Information Technology / Computer Science or equivalent combination of education, certification, and experience.
- 8+ years’ experience in Information Technology.
- Experience supporting corporate IT infrastructure.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.
Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
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