Merola Tile is a leading national tile distributor that proudly imports high quality, on-trend and emotionally inspiring tiles from around the world to suit a diverse flooring market.

The NJ Division of Merola Tile employs approximately 130 people and distributes tile in the U.S. and Canada through The Home Depot, independently owned tile showrooms, and numerous e-commerce retailers under the Merola Tile, SomerTile, and Elite Tile brand names. SomerTile has been recognized as one of the INC 5000’s fastest growing companies for 3 years straight and named one of New Jersey’s Top Workplaces of 2019, 2020, and 2021

Role and Responsibilities

· Monitor and respond quickly to incoming tickets through in house ticketing system

· Install and configure computer hardware and software

· Support the IT team in maintaining hardware, software, and business systems

· Investigate, diagnose, and resolve computer software and hardware faults

· Perform system monitoring, verifying the integrity and availability of all hardware, server resources, and systems

· Assist with onboarding of new users and employee workstation setup

· Assist in keeping inventory of equipment, software, and licensed users

· Maintain user PCs, including upgrades and configuration as needed

· Redirect unresolved issues to the next level of support personnel

· Help maintain technical documentation and standard operating procedures on installation of software, configuration of hardware and problem troubleshooting

· Assist in maintaining cleanliness and organization of server room

Qualifications and Education Requirements

· Working knowledge of Active Directory preferred

· Experience with Help Desk/Service Desk ticketing and support systems

· Experience supporting Office 365

· Experience with troubleshooting printer issues

· Enthusiasm to continually learn and grow

COMPANY CORE VALUES

Merola Tile Fundamentals

We stay true to our mission statement “Improving Homes. Improving Lives.” With our product we improve homes, but it is with our collective effort that we improve lives. Our Fundamentals describe the values, behaviors, principles, and practices that are the foundation of our unique workplace. It explains how we relate to each other, our clients, and even our suppliers. It’s who we are, and it’s what drives our extraordinary success. It’s our commitment to each other to improve our lives

https://somertile.com/fundamentals

Merola Tile Brands, Benefits, & Perks:

• You'll enjoy coming to work because we have a refreshing company culture that is open, respectful and fun.
• Merola Tile Fundamentals, we stay true to our mission statement “improving homes, improving lives” through our 32fundamentals.
• 6 Paid Federal holidays
• Paid Time Off earned and accrued from first day
• Competitive salary, and bonus structure
• 401(K) eligibility after one month, with company match
• Healthcare Benefits including dental and vision
• Employer Paid Life insurance
• Employee Assistance Program
• Employee Referral Bonus Program
• Employee discount on tile and stoneware after six (6) months
• Merit-based performance review given after first ninety (90) days with the company
• Company culture events like BBQ's, Ugly Sweater day, t-shirt making events and Halloween costume contest
• Weekly lunches from local businesses

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer

Merola Tile provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Manalapan, NJ: Reliably commute or planning to relocate before starting work (Required)

Experience:

• IT: 1 year (Required)
• ticket system: 1 year (Required)

Work Location: In person

Please Note :
apexdining.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, apexdining.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.