DC Public Library Office of Information Technology supports a large, multi-site networked environment of wired and wireless staff and public workstations connected to cloud-hosted servers and applications within and outside the District of Columbia.

Under the guidance of the Director of Information Technology, the IT Specialist (Drupal) serves as the lead developer for major library application platforms, such as the Library’s RDBMS, internet and intranet CMS, mobile app, and other major application platforms. The incumbent will work closely with Public Services and Business Operations Administrators to ensure planning, implementation, and coordination of Library services and applications.

• Provides guidance in the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software
• Assesses the feasibility of adopting new software design technologies within the current systems environment. Ensures that all applications, systems, software, and equipment used in production have been set to conform with all security guidelines and regulations,.
• Lead, coordinate, and oversee the effective delivery of library services and applications by overseeing the design, installation, maintenance, documentation, security, upgrading, and troubleshooting of library application platforms, servers, and databases.
• Responsible for development and maintenance of interfaces between application platforms, applications, and other systems; integration of proprietary, custom, and COTS applications using API
• Provide functional support and training for all application modules; and the creation of custom reports.
• Administer, configure, and optimize applications and partner products, add-ons, and extensions. Generate reports and statistics. Ensure database integrity and security.
• Contribute to the enhancement of technology services and operations by planning, coordinating, and implementing application projects, maintenance, and updates.
• Works with Library staff to resolve functionality issues and improve workflow through better utilization of application platforms.
• Respond/evaluate user needs by training technical and library staff and recommending appropriate actions.
• Provide written and verbal communications to staff, vendors, contractors, and the public.
• Assist with technical planning, budgeting, and priority management.

Education and Experience

Bachelor’s degree in Engineering, Information Science, Information Systems, Information Technology, Computer Science, or related field required plus a minimum of five (5) years of IT experience as a technical resource that demonstrates knowledge of software design principles, methods, approaches, and procedures to design, develop, optimize and integrate system components or a minimum of one (1) year of specialized experience at the lower grade level. Library experience is desired. In addition, the following is required:

• Knowledge of design, configuration, administration, management, security, operation, and documentation of RDBMS. Knowledge of cataloging principles, including MARC and RDA, is desired.
• Demonstrated understanding of client/server environment, and experience with software applications needed to administer application environments. This may include Microsoft Windows Server, UNIX/Linux, Oracle, SQL Server, XML, etc.
• Mastery of standard web browser display and application technologies (HTML, XML, CSS, JavaScript, CGI, XSLT), including usability, accessibility and cross-browser compatibility issues.
• Ability to communicate effectively with staff, the public, vendors, and technical personnel, both verbally and in writing; to evaluate and communicate technical information; and ability to train technical and library staff as needed.
• Knowledge of principles purchasing and budgeting, contractor and vendor relations, and project management
• Ability to evaluate complex information and emerging issues in the use of advanced technology, communications and user needs.

Licenses and Certifications

None

Working Conditions/Environment

The work is performed in an office setting.

Other Significant Factors

Collective Bargaining Unit: This position is not the collective bargaining unit.

Duration of Appointment: Career Service Full Time Appointment

Must be eligible to work in the U.S.

Equal Employment Opportunity

The District of Columbia Government is an Equal Opportunity Employer: all qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination, which is also prohibited. In addition, harassment based on any of the above-protected categories is prohibited.

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