Position Overview

The Internal Communications Manager role will support Proterra’s Corporate Communications team, which protects and enhances Proterra’s brand and reputation. The Corporate Communications team is Proterra’s chief storytellers and the custodians of the company’s narrative. As Internal Communications Manager, you will play a pivotal role in engaging our employees, strengthening our company culture and cohesion, and enhancing our employer brand through creative internal communications strategies. This person will work closely with the Director of Corporate Communications and cross-functionally with key internal stakeholders such as Human Resources to find and tell inspiring stories that build connection and increase awareness of our purpose, values, internal initiatives, and other exciting milestones.

We are a growing, multi-disciplinary communications team. To be successful in this role, the Internal Communications Manager must be a creative thinker with proven communications skills and ability to deliver on multiple campaigns. This role requires a passion for employee engagement and experience.

About the Role – You Will:

• Design and execute on internal communications strategies that enhance our employer brand, foster greater culture and connection, and support organizational and people initiatives.
• Create high-quality, multi-channel content including but not limited to: internal emails and newsletters, employee interviews and byline articles, briefing materials and presentations, intranet posts, and more.
• Proactively find and tell inspiring stories across internal communications channels that help humanize Proterra’s purpose, mission and vision, values, and impact.
• Manage Proterra Intranet.
• Improve internal communications tools and vehicles to increase employee engagement.
• Define internal communications priorities, establish measurable goals and objectives, and regularly analyze and report out on internal communications program engagement and effectiveness.
• Ensure that we are driving integrated internal communications by managing internal communications calendar.
• Support strategic communications objectives by identifying, shaping, and helping to amplify workforce and employee stories.
• Other duties as assigned by management.

About Our Group

• As strategic partners, the Corporate Communications team strives to ensure that our values, culture and engagement always allow us to do great things for our company.
• We strive to provide the highest level of service and support to our internal and external clients each and every day.
• We strive to provide the highest-level service and support to our clients.
• We work collaboratively to build strong relationships with our clients, partners, and own team.
• This position will collaborate with team members across Proterra businesses and locations as well as external customers.

About You

• Self-starter with the ability to adapt interpersonal styles and techniques to influence and build relationships at all levels of the organization, and with external service providers, vendors, and customers.
• Passionate about employee experience and engagement.
• Creative, imaginative, strategic thinking with a hands-on attitude.
• Strong communication skills, including excellent written and verbal skills.
• Strong time management and organizational skills; proactive and able to multi-task projects with minimal supervision.
• Detail-oriented, resourceful, and diligent.
• Flexible and open to change, able to quickly self-research and pivot to leverage new tools and best practices with a passion for process definition and improvement.
• Sound judgment and problem-solving skills.
• A team player who enjoys collaborating with others and exhibits kindness and genuine care for the well-being of colleagues.

Your Experience Includes

• Minimum 5 years of experience working in employee or internal communications, preferably in a public company setting.
• Familiarity with storytelling elements needed to resonate across a range of communications channels
• Proven ability to identify, source, and package story ideas from concept to execution
• Knowledge of electric vehicles, battery technology and heavy-duty vehicles is a preferred but not required.

Travel: 0 - 10%

Location: Greenville

Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)