Intensive Prevention Services Case Manager Job at Norris Square Community Alliance

Norris Square Community Alliance Philadelphia, PA 19122

Norris Square Community Alliance (NSCA) is a mission-driven community development corporation located in the Norris Square section of North Philadelphia.

We provide comprehensive services to families, and we thrive on empowering, improving and promoting the self-advocacy of our economically diverse community. Our goal is to bring about sustained improvements and enrich the quality of life for our community.

At Norris Square, we seek for individuals who have the passion and drive to join hands with the Organization to fight poverty and inequality and those who are committed to our vision. We look for people who will be their whole self as we value diversity and inclusion, as well as people who are fun, positive and can make the workplace even merrier. Why wait? Come join us now to play a key role in helping transform our organization and our neighborhood each day.

We provide a comprehensive benefits package, which includes medical insurance (80% employer paid), dental insurance (100% employer paid), life insurance, short term & long-term disability. That’s not it! We have generous personal time off, (which can go up to 24 days of PTO if you work with us for 9+ years), ten paid holidays to enjoy your spring and winter vacation, Employee Assistance Program (EAP) and 401(k) retirement plan with a 4% employer matching.

General Description:

The Intensive Prevention Services (IPS) Case Manager will assist at-risk youth in achieving socially and academically through intensive comprehensive programming; and prevent entry or re-entry into the juvenile justice system.

The IPS program is an after school initiative funded by the City of Philadelphia Department of Human Services that provides a comprehensive, intensive early intervention services for youth exhibiting high or at-risk behaviors.

Responsibilities:

  • Conduct an initial assessment with the client/family.
  • Collect information about the client/family through use of interview, case history, and observational techniques.
  • Make mandatory weekly home visits, often with the assigned Counselor.
  • Link families to the parent education component of the program and work to involve families in planned family program activities.
  • Collaborate with team members to create Individual Service Plan for youth.
  • Provide program elements that meet the needs of youth and families in collaboration with IPS Counselors.
  • Lead monthly case review meetings with the team, ensuring that each child’s progress towards meeting driven outcomes.
  • Consult with IPS Counselor to determine need for referrals, especially for substance abuse and mental health needs and make those referrals . Assures all appropriate referrals are made and followed up successfully.
  • Collaborate with IPS Counselor and team members to implement step-down and discharge process.
  • Document all casework services provided for each family including, but not limited to, family assessments, youth’s IPS, and monthly statistical and narrative reports.
  • Make court appearances with all youth on assigned caseloads.
  • Participate in all necessary interdisciplinary functions and meetings.
  • Maintain excellent relations with the assigned IPS Counselor and the team members., attend weekly supervision
  • Assist with transportation of clients as needed
  • Other duties as assigned

Organizational Competencies:

Professionalism:

  • Communicates in a professional and structured manner.
  • Is open to feedback and has a growth mindset.

Teamwork:

  • Collaborates with others to advance the mission of the organization.

Integrity:

  • Maintains confidentiality of all information regarding the organization.
  • Makes ethical decisions all the time, safeguarding the wellbeing of the organization.

Strategic Planning

  • Leads the strategic planning processes for the fulfillment of organizational goals and objectives.
  • Develops action plans to align the organization with the strategy.
  • Demonstrates critical analysis and problem-solving capabilities.
  • Makes changes and adjustments to achieve goals and objectives.

Commitment to the Mission

  • Demonstrates the ability to adjust to situations of change positively.
  • Learns how operations impact the mission of the organization.
  • Demonstrates & believes in equality and economic mobility for all.
  • Develops knowledge and stays at the forefront of issues related to the area of work and the organization.

Qualifications and Experience Requirements:

  • Bachelor’s Degree in relevant field (social work, behavioral health counseling, juvenile justice, education)
  • At least 2 years of experience working with youth or young adults.
  • Strong interpersonal & communication skills
  • Demonstrated ability to work as part of a team and in collaborative environment
  • Must have high proficiency with computer software, including Microsoft Word, Excel and Outlook.
  • Excellent organizational skills, ability to effectively handle documentation and paperwork
  • Bilingual - Spanish preferred, but not required
  • Must have excellent verbal and written communication skills.
  • Strong interpersonal skills and demonstrated ability to interact with individuals of different racial, cultural, educational, and economic backgrounds
  • Must have outstanding leadership and motivational skills.
  • Must be able to work as part of a team, be reliable and organized.
  • Possess or ability to secure driver’s license and insurance (preferred)
  • Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required).
  • Ability to secure health clearances every two years and TB once (required).

Job Type: Full-time

Pay: From $38,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • Monday to Friday

Education:

  • Bachelor's (Required)

Experience:

  • Working with youth or young adults: 2 years (Preferred)

Work Location: One location




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