Inside Sales

Are you outgoing, persuasive, and empathetic?

Are you skilled at influencing or persuading people to make decisions and accept change?

Are you quick-paced, impatient and self-sufficient?

Do you enjoy the freedom to drive results and achieve goals with rewards tied to your success?

About the company:

At Anthony Plumbing, Heating, Cooling, and Electric, we have been hiring people that share our passion for helping

customers feel right at home since 1951. If you have a passion for sales and service and desire a long-term career with growth and development opportunities, consider making Anthony your new home. We are perhaps the fastest-growing

Plumbing, Heating, Cooling, and Electric company in the Kansas City Metro, and we pride ourselves in employing the “Technicians You Can TRUST With Your House Keys!”

Job Description

As an Inside Sales Rep, you will primarily be responsible for performing outbound phone calls, where you will maximize every opportunity to share our products and services as you solve problems for our clients. You are the key to increasing our profitability and revenue by delivering excellence in customer service and problem solving through an informed, consultative approach.

Candidates must be available to work a flexible, changing schedule, including some evening and weekend coverage. Our mission is to serve all clients with excellence. This means it is important to be available when our clients are available.

Responsibilities

Make outbound calls

Build relationships with clients

Meet sales goals

Answer inbound phone calls as back-up for Customer Service

Miscellaneous clerical / data entry tasks

Requirements

Inside sales experience

Customer service experience

Excellent communication and listening skills

Must have evening and weekend availability

Ability to work confidently in a call center environment

Proficient computer and typing skills

High school diploma or equivalent

Skills you bring for success:

2-year degree a plus

2+ years call center, customer service, sales, or appointment scheduling

Ability to multitask in a fast-paced environment

Exceptional customer service, communication (verbal and written), and phone skills

Attention to detail with an ability to think critically

Proficiency in Microsoft Office

Proficient at typing (minimum of 35 wpm)

The potential benefits of joining our Team:

Competitive compensation including commission and bonuses

Health, Dental, Vision, & Life, Disability insurance, and 401K match (full-time)

Employee discount on HVAC, Plumbing, Sewer, and Electrical Services

Paid Time Off (full-time)

Referral bonus program

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