Inside Sales/Customer Service Representative Job at Hugh M. Cunningham, Inc.

Hugh M. Cunningham, Inc. Carrollton, TX 75006

Our Company
SUPERIORITY OF PRODUCT, SERVICES, PEOPLE, AND "THE PRICELESS INGREDIENT".

Spanning over nine decades, Hugh M. Cunningham Companies has personified a sales agency for building products: mechanical, light industrial, waterworks, fire protection, turf, irrigation, HVAC, waterwell, agricul- ture and plumbing products. HMC represents the best manufacturers in the SouthCentral United States: Ar- kansas, Louisiana, Mississippi, New Mexico, Oklahoma and Texas. Our founder, Hugh M. Cunningham, Sr. was responsible for establishing one of the first manufacturers' representative agencies west of the Missis- sippi, as well as numerous innovations that directly impacted the way manufacturers' representatives operate today. HMC employs over 130 people focused on one overriding goal: marketing, selling, and servicing our vendors, to our customers, in our territory.

Job Title: Inside Sales / Customer Ser vice Associate
We are looking for a detail oriented individual for our Inside Sales / Customer Service department. This person should be technically proficient, a creative problem solver, and have the ability and willingness to think outside the box to meet customers’ needs. This person will work closely with manufacturers and

Account Managers to assist customers with specifications, pricing and availability of numerous products.

Responsibilities:

-Assisting customers with inquiries

-Developing quotes

-Providing technical assistanc e

-Processing customer orders

-Providing follow-up to ensure customer satisfaction

-Handling RMA’s (return merchandise authorizations)

Qualifications:
-Ability to problem solve to arrive at a best solution
-Computer literate, organized, and detailed oriented
-Excellent oral and written communication skills
-Extremely customer service and teamwork orien ted

-Knowledgeable in varying aspects of plumbing is a plus

Hugh M. Cunningham offers a comprehensive benefits package including: Medical, Dental, Vision, 401K, Life and Disability insurance.

I

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work Location: One location




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