Information Technology Technician Level 2 Job at Center for Community Resources

Center for Community Resources Cranberry Township, PA

Information Technology Technician Level 2 – Full-Time Position

Alliance for Nonprofit Resources

Butler County, PA

1 Position

WANT TO WORK FOR AN AGENCY THAT’S BEEN VOTED BEST PLACES TO WORK FOR 6 CONSECUTIVE YEARS WITH COMPETITIVE BENEFITS AND SALARY?

Position Summary:

Provide software and network support, training, and troubleshooting in a networked microcomputer environment.

Essential Functions:

Acts as information technology support to the entire agency

Track and complete projects in a timely manner

Installs, configures, maintains, and troubleshoots a wide range of software

Responds to software problems, investigates appropriate areas of a potential problem, and determines the resolution

Provides network support which includes installing networked application software, granting access to users, creating user groups, managing shared resources, and installing peripherals

Contacts software vendors to obtain specifications, pricing, and other purchase-related information

Trains users on basic computer use

Other duties as assigned to support the mission of the agency

Alliance for Nonprofits Resources: Your Mission is our Mission – Providing innovative solutions and services for organizations to effectively fulfill their mission!

Daylight, Monday-Friday hours. Some flex schedule, a mix of office, work from home and travel hours!!

The salary range is $45,000-$50,000. Depending on experience and education.

Qualifications:

Preferred but not required, AA/AS degree in a computer-related field plus two years of relevant experience; a BA/BS degree in computer science or related experience; or the combination of education and experience that enables the performance of all aspects of the position.

Special technical knowledge of the techniques and procedures of software and network support for multiple users. Sufficient analytical skills to assess problems or unusual situations and develop solutions.

Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required. Individuals who have accessed human services are encouraged to apply. EOE/ADA

Benefits:

· Health Insurance

· Employee Only: $23.42/per pay

· Employee & Children: $58.88/per pay

· Employee & Spouse: 78.32/per pay

· Full Family: $81.65/per pay

· FREE Dental & Vision

· FSA – Flexible Spending Account

· 403b Retirement Plan with Employer match up to 6%

· Earn up to 20 days paid time off in the first year!

· 7 Paid Holidays

· Tuition Reimbursement

· Short-Term Disability

· Life Insurance

· Supplemental Benefits

· Accident

· Critical Illness

· Buy-Up STD

· Voluntary Life and AD&D Insurance

· Employee Assistance Program (EAP)

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • Associate (Required)

Experience:

  • IT support: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: On the road




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