Information Desk Job at CHI St Alexius Bismarck
Overview
Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.
CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.
CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.
CHI St. Alexius Health provides you with the same level of care you provide for others. We care about our employees well-being and offer benefits that complement work/life balance. We offer the following benefits to support you and your family:
Responsibilities
Qualifications
Education: High School graduate or equivalent and preferably w/ entry level college courses.
Licensure: None
Experience: Experience with registration systems, word processing, spreadsheet applications or Internet knowledge is preferred.
Skills: Ability to operate phone system and assess information through computerized registration and scheduling system.
Pay Range
$11.58 - $15.48 /hour
Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.
CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.
CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.
CHI St. Alexius Health provides you with the same level of care you provide for others. We care about our employees well-being and offer benefits that complement work/life balance. We offer the following benefits to support you and your family:
- Health/Dental/Vision Insurance
- Flexible spending accounts
- Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
- Free Membership to Care.com
- Employee Assistance Program (EAP) for you and your family
- Paid Time Off (PTO)
- Tuition Assistance for career growth and development
- 457(b) Retirement Program and Matching 403(b) Retirement Program
- Wellness Program
Responsibilities
- Successfully completed the defined job specific competencies, including competency for age specific, as appropriate.
- Provide the first impression of the facility and pleasantly and promptly greet, receive, direct, and escort patients and visitors to areas and departments within the facility and campus. Respond to all individuals interacting with the Medical Center for services, including employees, visitors, professional associates, students and vendors with activity and contact information.
- Begin registration process by verifying identity and researching appointment time and location.
- Answer phone, transfer and forward calls, page personnel as directed, manage the distribution of mail, messages, deliveries and other items brought to the desk. Provide telephone assistance during emergency situations.
- Provide assistance to patients and visitors by responding to a wide variety of questions from patients, visitors and staff.
- Assist with patient and visitor requests for outside transportation and accommodation.
- Demonstrate and promote effective interdepartmental communication by participation in cooperative efforts to maximize utilization of resources. Assist with orientation of new staff members including review of organization privacy and HIPPA guidelines for releasing patient directory information.
- Maintain an efficient and organized Patient Services Desk by ensuring customer satisfaction by courteous, confidential service. Responsible for maintaining neat and orderly reception area environment.
Qualifications
Education: High School graduate or equivalent and preferably w/ entry level college courses.
Licensure: None
Experience: Experience with registration systems, word processing, spreadsheet applications or Internet knowledge is preferred.
Skills: Ability to operate phone system and assess information through computerized registration and scheduling system.
Pay Range
$11.58 - $15.48 /hour
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