TopHAT In Home Delivery – Regional Support Manager

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

Job Summary

The Regional Support Manager helps to manage the success of our operation in multiple high-volume home delivery environments. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement.

Job Duties + Responsibilities:

Assisting Regional Director in 2+ Accounts with the following:

• New Account Start-Ups

o Recruiting of Employees & Contract Carriers

o Continue to support new management throughout Onboarding

• Vacation/Staffing Coverage

• Location Audits

• Spreadsheet Tracking

o Daily Snapshots

o Daily Truck Inspections

o Weekly Truck Audits

• Stand Up Stage Updates

o Providing weekly information to locations (pictures, safety topics, etc.)

· Weekly updates of each location visited

· Provide input for staffing strategies to meet needs for all locations

· Provide extensive knowledge of TopHAT procedures – Operations & Corporate

• Travel 75% of the time

• All other duties + responsibilities as set forth by Regional Director.

Qualifications/ Requirements

· 2+ years logistics/In Home Delivery experience preferred.

· 3-5 years of management experience preferred.

· Knowledge of dispatching + routing required.

· Proficient Time Management Skills

· Detail Oriented – timely and accurate feedback required.

· Computer proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook).

· Excellent ability to problem solve/troubleshoot.

· NetSuite / P&L experience preferred.

· Knowledge of DOT regulations preferred.

Benefits Offered

· Medical Insurance

· Dental Insurance

· Vision Insurance

· 401(k) Matching

· Employee, Spousal + Child Life Insurance

· Long Term Disability

· Paid Time Off

· Paid Holidays

· Health Spending Account

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location

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